Telesales Agent- Leading Telecommunications Provider

Found in: beBee jobs ZA - 1 week ago


Roodepoort, Gauteng, South Africa Talksure Full time

MAIN PURPOSE OF THE ROLE

The conversion of data to quality sales using sound sales techniques and best business practices.

DUTIES AND RESPONSIBILITIES

1. Achieve Targets

Achieve individual sales target for Gross AdditionsAchieve individual sales target for UpgradesAchieve weekly and monthly call statsRetain and maintain existing business
2. Cold calling
Acquisitions of new customers and salesAbility to acquire new customersAbility to up-sell and cross-sellAbility to conduct effective research into a client prior to making contact
3. Handle Inbound Calls
Identify customer's needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseRoute calls to appropriate department
4. Customer Relationship Management
Responsible for developing relationships with existing customersMaintain and grow existing client baseConduct customer account analysisMaintain, build and service relationships on a regular basisAbility to retain out-of-contract and renewable customers
5. Query management
Identify, address, and resolve concerns / queriesProvide regular and prompt feedback to clients in a timely manner
6. Reporting
Provide accurate forecasting on weekly and monthly sales pipelinesProvide daily activity and sales reportUp-to-date reporting on marketing leads providedReports to be submitted within the time frames required
7. Processes and Procedures
Ensure all policies and procedures are adhered toEnsure all interactions are captured on the relevant systems in the approved manner

QUALIFICATIONS AND EXPERIENCE REQUIRED

Matric / Senior certificate
At least 1 year experience as a B2B Telesales agent or similar position in the customer service or sales environment
Must have 1 year experience within an inbound/outbound contact center environment with a proven track record
Must have knowledge of the Mobile Telecommunications environment
Proficient with Microsoft Office

Desirable Qualifications and Experiences

Mobile product and industry knowledge experience advantageous

BEHAVIOUR AND COMPETENCIES REQUIRED

Sales skills
Strong business acumen
Excellent presentation skills
Excellent communication skills (written and verbal)
Decision making skills
Excellent interpersonal skills
Time management skills
Ability to formulate, set and manage goals and objectives
Ability to cope with high pressure levels and manage stress effectively
Excellent telephone and email etiquette
Strong relationship building, account planning and process competence skillsStrong relationship building, account planning and process competence skills

Contract Type: Fixed Term Contract until December 2024

Salary: A lucrative uncapped commission structure with basics of R6500-R9000 depending on skill, experience and proof of income.

NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors.


  • Sales & Performance Coach (B2B Sales - SME)

    Found in: beBee jobs ZA - 1 week ago


    Roodepoort, Gauteng, South Africa Talksure Full time

    MAIN PURPOSE OF THE ROLEThe sales and performance coach are responsible to provide coaching support to the telecommunications teams nationally. The Sales Coach is required to help employees improve their sales skills leading to higher levels of production and employee satisfaction.DUTIES AND RESPONSIBILITIESDefine a coaching plan in line with the sales...

  • IT & Dialler Administrator

    Found in: beBee jobs ZA - 1 week ago


    Roodepoort, Gauteng, South Africa Talksure Full time

    MAIN PURPOSE OF THE ROLEAs the IT & Dialler administrator, you will play a crucial role in ensuring the smooth and efficient operation of our office environment, supporting a staff contingency of 60+ individuals. Your responsibilities will encompass both administrative and technical aspects, making you an integral part of our team. You will play a key role...

  • Manager - Gateways and Apps Group Digital Service

    Found in: beBee jobs ZA - 1 week ago


    Roodepoort, Gauteng, South Africa MTN Full time

    MTN's job vacancy, Career and RecruitmentJob title : Manager – Gateways and Apps Group Digital Service jobs in GautengJob Location : Gauteng, RoodepoortDeadline : May 04, 2024Quick Recommended LinksJobs by LocationJob by industries JOB DESCRIPTIONMTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical...

  • Senior Manager

    Found in: beBee jobs ZA - 1 week ago


    Roodepoort, Gauteng, South Africa MTN Full time

    MTN's job vacancy, Career and RecruitmentJob title : Senior Manager – Segregation of Duties Identity and Access Governance Group Information Security jobs in GautengJob Location : Gauteng, RoodepoortDeadline : May 04, 2024Quick Recommended LinksJobs by LocationJob by industries RESPONSIBILITIESThe The Senior Manager SOD Identity and Access Governance will...


  • Roodepoort, South Africa Sirrah Rec Full time

    Our client is looking for an experienced motivated telesales agent with good communications skills and excellent closing skills to sell HR product and services for a small business. Comm paid on sales realized. **Experience**: - Outbound telesales: 3 year (preferred) - Certificate in sales - Call center certificate **Requirements**: - Matric...

  • Telesales

    3 days ago


    Roodepoort, South Africa Zig Trading (Pty) Ltd Full time

    Telesales Representative Position Overview: Key Responsibilities: 1. Outbound Calling: - Initiate outbound calls to potential customers using provided leads or generated lists. - Introduce products ocreating interest and explaining their benefits. 2. Lead Qualification: - Qualify leads by understanding customer needs, budget constraints, and...


  • Roodepoort, South Africa Talksure Full time

    **MAIN PURPOSE OF THE ROLE** The sales and performance coach are responsible to provide coaching support to the telecommunications teams nationally. The Sales Coach is required to help employees improve their sales skills leading to higher levels of production and employee satisfaction. **DUTIES AND RESPONSIBILITIES** - Define a coaching plan in line with...

  • Field Sales Agent

    3 days ago


    Roodepoort, South Africa Upmarket Virtual Solutions Full time

    My client offers business solutions to small businesses, mainly in the informal sector. They are seeking field agents to market these business solutions and provide after sales support. Good customer service skills and a drivers licence are essential minimum requirements. The salary on offer is R5000 plus sales incentives which provide for a good earning...

  • Sales & Performance Coach (B2B Sales - SME)

    Found in: beBee S ZA - 3 weeks ago


    Roodepoort, Gauteng, South Africa Talksure Full time

    MAIN PURPOSE OF THE ROLE The sales and performance coach are responsible to provide coaching support to the telecommunications teams nationally. The Sales Coach is required to help employees improve their sales skills leading to higher levels of production and employee satisfaction. DUTIES AND RESPONSIBILITIES Define a coaching plan in line with the sales...


  • Roodepoort, South Africa Balance Due Credit Solutions Full time

    We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt...


  • Roodepoort, South Africa Balance Due Credit Solutions Full time

    We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt...


  • Roodepoort, South Africa RCL FOODS Careers Full time

    At **RCL FOODS** we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! We at RCL FOODS are in search for a **Mobile Solutions Trade Agent **to join our **Vector Logistics **Division. The role will be based in **Roodepoort **and report to the** Mobile...

  • IT & Dialler Administrator

    Found in: beBee S ZA - 3 weeks ago


    Roodepoort, Johannesburg, South Africa Talksure Full time

    MAIN PURPOSE OF THE ROLE As the IT & Dialler administrator, you will play a crucial role in ensuring the smooth and efficient operation of our office environment, supporting a staff contingency of 60+ individuals. Your responsibilities will encompass both administrative and technical aspects, making you an integral part of our team. You will play a key role...


  • Roodepoort, South Africa HRCorp Full time

    **Only Hunter profiles to apply, this is for people who will look for new business.** Looking for a Telecommunications Sales person to grow the direct sales Main Duties - Consistently meet sales targets for our Business Solutions. - Generate sales leads - Manage and develop phone in and web leads - Ensure that the correct products and services are proposed...


  • Roodepoort, South Africa Seeff JHB North West Full time

    Join our team and become part of one of South Africa’s leading Real Estate Agencies. Seeff JHB North West has lucrative suburbs available for dynamic and driven sales and rental property practitioners. Areas are situated in and around the Northern suburbs of Roodepoort. Commission based income. Remote working. Ongoing training available. Experienced...

  • Agent - Sales.Sales and Distribution

    Found in: Talent ZA C2 - 4 days ago


    Roodepoort, South Africa MTN Group Full time

    Mission/ Core purpose of the Job :  Our primary goal is to hit targets effectively, driving revenue growth for the company. We achieve this by connecting with customers, understanding their needs, and delivering tailored solutions that exceed expectations. As trusted advisors, we guide customers through their purchasing journey with honesty, empathy,...


  • Roodepoort, South Africa MTN Nigeria Full time

    The Specialist: Security Monitoring and Triage will be responsible for assisting with the provisions of 24/7 operations and management of all alerts generated by the SIEM. The incumbent will provide this service to tier one, two and three OpCos. The incumbent will also be responsible for anomaly detection and ensuring that MTN SOC security platforms are able...

  • Senior Manager

    Found in: Talent ZA C2 - 1 week ago


    Roodepoort, South Africa MTN Group Full time

    MTN is entering a new phase, under new leadership in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Senior Manager : Senior GAM must therefore ensure the successful delivery in...

  • Senior Ict Support

    5 days ago


    Roodepoort, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: ICT Support **IIE MSA** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Procurement Manager

    22 hours ago


    Roodepoort, South Africa Chemplus Cc Full time

    **Local Procurement** - Ensure entire order is delivered as per P/O - Ensure correct documentation has been received - Ensure quality and pricing have been checked for acceptable standards and competitiveness - Sourcing of new materials and alternatives to current products, in order to mitigate supply challenges - Maintain supplier price list folder...

  • Service Controller

    2 days ago


    Roodepoort, South Africa Telecoms Academy Full time

    Job Title: Service Controller Department: Service Division: Service Purpose: The purpose of a service controller is to manage and coordinate service activities within the company to ensure timely and effective service delivery. Service controllers are responsible for overseeing the entire service process, from receiving service requests to dispatching...


  • Roodepoort, South Africa Telecoms Academy Full time

    Job Title: Service Controller - MUST HAVE TELECOMS EXPERIENCE Department: Service Division: Service Purpose: The purpose of a service controller is to manage and coordinate service activities within the company to ensure timely and effective service delivery. Service controllers are responsible for overseeing the entire service process, from receiving...


  • Roodepoort, South Africa Octogen (Pty) Ltd Full time

    **An opportunity exists for a dynamic and energetic self-starter passionate about sales and creating an exceptional experience for clients.** Purpose of role - Coach clients to achieve a healthy financial lifestyle - Meet monthly sales targets and drive collections - Personal and telephonic interaction with clients (and potential clients) - Build and...


  • Roodepoort, South Africa MTN Nigeria Full time

    **Key Deliverables** The Consultant, Global People Performance will be accountable to achieve the following objectives: **Strategy Development and Implementation** - Assist in the creation of the sub-divisional strategy in line with the overarching business goals - Input into the effective implementation of the strategy by means of providing direction,...