Telesales

2 weeks ago

Roodepoort, South Africa Zig Trading (Pty) Ltd Full time

Telesales Representative

Position Overview:
Key Responsibilities:
1. Outbound Calling:

- Initiate outbound calls to potential customers using provided leads or generated lists.
- Introduce products ocreating interest and explaining their benefits.

2. Lead Qualification:

- Qualify leads by understanding customer needs, budget constraints, and decision-making processes.
- Determine if the prospect is a good fit for the products or services offered.

3. Product Knowledge:

- Develop a deep understanding of the company's products or services.
- Effectively communicate product features, advantages, and benefits to potential customers.

4. Sales Pitch and Presentation:

- Deliver a compelling sales pitch tailored to the needs and interests of the prospect.
- Overcome objections and address concerns to move the prospect toward a positive purchasing decision.

5. Sales Closing:

- Use effective closing techniques to secure sales and achieve monthly or quarterly targets.
- Set up appointments or follow-up calls as needed to finalize deals.

6. Customer Relationship Management:

- Build and maintain strong relationships with customers.
- Provide excellent customer service, address inquiries, and ensure customer satisfaction.

7. Record Keeping:

- Keep accurate and detailed records of customer interactions, including calls, responses, and sales achieved.

8. Collaboration:

- Coordinate with the sales team and other departments to optimize sales efforts and customer satisfaction.
- Provide feedback on customer preferences, objections, and market trends.

Qualifications:

- Proven experience in telesales within food and beverage industry.
- Excellent verbal communication skills and active listening abilities.
- Persuasive and results-oriented with a strong closing ability.
- Ability to work in a fast-paced, target-driven environment.

Education and Experience:

- High school diploma or equivalent (required).
- Previous experience in telesales food and beverage (MUST).

Join our dynamic telesales team and contribute to the success of our organization by effectively promoting and selling our products or services over the phone.

**Experience**:

- Marketing and sales: 1 year (preferred)

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