Ict Service Desk Administrator

Job DescriptionMain purpose of the jobTo assist the IT department by providing user administration support to all regional end users and office staff on desktop, cloud, and network account management as well as to administer the organization's help desk ticketing software and triage and assign tickets and advise customers of the consequent solution.High...

THE COMPANYTHE ROLEAn IT Support Specialist's role in Traderoot Africa is crucial to its operations. The IT service desk assist throughout the entire product lifecycle and ensures that all users receive help promptly. ICT Desk Support position must ensure that all technical aspects are functioning optimally. Technical hiccups can affect Traderoot Africa's...

The main purpose:The post-holder is responsible for providing an excellent level of 3rd line support to the CTICC IT Support Team, giving support to the whole of business in Front and Back-office functions. The role will have oversight of all ICT infrastructure.Reporting to the: Head of ICTKey responsibilities will include but are not limited to:Direct...

Direct Reporting Line:Campus HeadVega School is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the...

3years Assisting with writing, editing, and revising training manuals for new and updated software and hardware Providing technical assistance for questions and problems Diagnosing and identifying system errors and other issues Following up with customers to ensure full resolution of issues Requesting feedback and/or monitoring calls and other methods of...

Join South Africa's leading fashion retailer with over 700 stores, renowned aspirational brands and world class systems and become part of the winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. We are looking for an energetic, customer focused and result oriented Stores...

Overview:Providing 2nd level German English speaking telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client.To be a successful Service Desk Agent, the individual must be customer and service oriented,...

We are seeking a motivated and technically skilled Junior Service Desk Technician to join our dynamic team. This role is ideal for someone with a foundational understanding of ICT concepts and a passion for technology. You will work alongside experienced professionals, gaining hands-on experience in a wide range of ICT services and support.Key...

REPORTS TO: Key Accounts ManagerSUMMARY OF POSITIONThe role of an Administrator involves a great deal of multitasking. They will work with teams, oversee the operations within the Company, manage groups, coordinate with management and engage in planning according to the needs of the Company.ROLES AND RESPONSIBILITIES Requests to Quote from Clients:_ Monitor...

Multidisciplinary role incorporating various tasks and duties related to Office Administration, Helpdesk (processing work orders on Forcelink) and Reception (receiving of clients guests, answering telephone calls for switchboard).PRIMARY DUTIESMaintain administrative servicesAssist with basic HR functions, liaising directly with HR department at Head...

Fivewest OTC Desk is a dynamic and innovative force in the foreign exchange and crypto markets. The cornerstone of our trading operations is our over-the-counter (OTC) desk, which stands as one of the largest for crypto trading in South Africa.Fivewest is currently seeking a Trading Administrator to join our growing Trading Desk.About The Role:As a Trading...

Job overviewDevelop, implement, and manage operational strategies for the region and ensuring customer service standards are maintained to the highest levels and setting performance and efficiency level objectives for the region.DutiesWork in conjunction with the Regional Operations teams to co-create the regional operations strategyWorkclosely with the rest...

Our client is looking for a SERVICE DESK ANALYST. The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the companies Service Desk operations.Responsibilities: Customer Service Remain courteous, tactful, honest and professional in all communication with other parties Ensure that feedback and follow ups to...

The main purpose: The ICT Technician regularly provides network connectivity for events and staff through the installation and configuration of network cabling and wireless access. Patch rooms are to be checked and maintained on a daily basis ensuring service availability. The position will be exposed to and gain technical, support, infrastructure and...

The main purpose: The ICT Technician regularly provides network connectivity for events and staff through the installation and configuration of network cabling and wireless access. Patch rooms are to be checked and maintained on a daily basis ensuring service availability. The position will be exposed to and gain technical, support, infrastructure and...

SERVICE DESK / CALL CENTRE INDUSTRYCAPE TOWNPurpose: The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with Service Desk operations.Minimum requirements:Matric Analysis experience (1 year) Data management knowledgeResponsibilities:Customer Service o Remain courteous, tactful, honest and professional in all...

Service Desk Agent required for a client site in Cape Town.Requirements is as follows Grade 12Diploma in ITMCSA/MCSE CertifiedMicrosoft Office 03652 years IT relevant experience in IT service desk, remote desktop and onsite support.Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be achieved in...

JOB ADVERTISEMENT:SERVICE DESK ANALYST [SASOL TEAM]Reporting Line: Service Desk ManagerWorking Hours: 08h00am - 17h00pm (Monday - Thursday),08h00am - 16h30pm (Friday). May be required to work overtime when needed.Purpose:The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the company's Service Desk...

Our client is looking for a Service Desk Manager, To create a leadership position to manage the company's Service Desk operations.Responsibilities: Implementing and managing change Developing, implementing, and reviewing core responsibilities and tasks Improving performance by raising efficiency and improving available tools to enable this. Analysing...

About our client:Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States.Their fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and...