Help Desk Administrator
2 weeks ago
PRIMARY DUTIES
- Maintain administrative services
- Assist with basic HR functions, liaising directly with HR department at Head Office
- Help Desk
- Control and maintain stock
- Invoices
SECONDARY DUTIES
Maintain Administrative Services
- Maintain services allocated to you according to SOP's
- Typing of letters and documents accurately
- Taking minutes
- Maintain current filing system and keep up to date
Help Desk
- Receiving and facilitating client requests and processing these requests as work orders on Forcelink.
Control and Maintain Stock
- Monitoring and ordering stock when necessary
Invoices
- Sort and check Supplier Invoices
- Compare invoice to order
- Attach order to relevant invoice
- Ensure address and VAT numbers on invoice are correct
- Ensure that order is attached
- Stamp and allocate invoice
- Add all invoices and statements on Control Sheet
- Forward to on-site Facilities Manager for signing
- Forward to Head Office for payment
Relief Functions
- Assist with reception duties at front desk
- Comply with any legal request as delegated by on-site Facilities Manager. This may include but will not be limited to:
- Stand in for Maintenance Supervisor for short periods as required
- Assist with maintenance issues in the absence of the supervisor
- Stand in for Client Service Liaison
Key Skills and Experience
- Grade 12
- Valid drivers licence
- High level of computer literacy (especially Word, Excel and Power Point)
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