Head of Customer Care

2 weeks ago


Centurion, Gauteng, South Africa Edge Executives Full time
We are hiring for a Logistics Manager at [Company Name]Responsibilities:
  • Logistics Management:
    • Oversee the entire transportation supply chain, including inbound and outbound logistics.
    • Collaborate with manufacturing organizations, transportation companies, and logistics providers.
    • Manage business relationships with suppliers and choose new partners.
    • Develop short-to-medium range plans for the logistics department based on the organizations long-range plans.
    • Set department-specific goals, prioritize them, and evaluate goal achievement.
    • Provide technical and disciplinary leadership to the logistics team.
    • Collaborate with the HR department for personnel decisions.
  • Customer Care:
    • Improve customer service experience by addressing customer issues promptly.
    • Take ownership of customer problems and follow through to resolution.
    • Deploy strategies focused on enhancing customer satisfaction.
    • Set a clear mission for the customer care team.
  • Budgeting and Cost Management:
    • Plan and execute the budget for the logistics department.
    • Ensure adherence to budgets.
    • Identify cost-saving opportunities while maintaining service quality.
  • Manpower Development:
    • Train, coach, and develop the logistics team.
    • Execute the firm's transportation and warehousing strategies.
    • Ensure employees are assigned tasks that match their competence.
  • Performance Metrics:
    • Monitor performance outcomes, especially in organizations where logistics is outsourced.
    • Collaborate with transportation and warehousing leaders to analyze network opportunities.
    • Recommend efficient and low-cost network changes to support customer shipments.
Qualifications:
  • Bachelor's degree in Logistics, Supply Chain Management, or a related field (Master's preferred).
  • Proven experience in logistics management, preferably in the automotive industry.
  • Strong leadership skills and the ability to motivate and develop teams.
  • Excellent communication and negotiation abilities.
  • Proficiency in budgeting and cost management.

  • Care Worker

    2 weeks ago


    Centurion, Gauteng, South Africa National Renal Care Full time

    National Renal Care has grown and evolved into the leading total kidney and disease management organisation in South Africa. NRC cares, not only for its patients but also for society and earth. National Renal Care seeks to recruit an ambitious, talented, goal driven and self-motivated individual to fulfil the role of a Care Worker.The Care Worker will be...

  • Care Worker

    2 weeks ago


    Centurion, Gauteng, South Africa National Renal Care Full time

    Job Ref #: 00595Industry: Pharmaceutical And Medical/HealthcareJob Type: TempSalary: Market RelatedDescription:National Renal Care has grown and evolved into the leading total kidney and disease management organisation in South Africa. NRC cares, not only for its patients but also for society and earth. National Renal Care seeks to recruit an ambitious,...


  • Centurion, Gauteng, South Africa CLC Full time

    CLC is seeking a Customer Care Administrator to join our team.Duties include but not limited to:Logging all complaints on internal system Investigation and resolution of complaints Writing professional complaint feedback reports for clients Providing feedback on root cause of complaints and making suggestions to mitigate future similar complaints...


  • Centurion, Gauteng, South Africa Sydsen Full time

    We are looking for a young and enthusiastic individual to join our team as aCustomer Care Consultant.Responsibilities: Provide Customer support/services within the customer care centre Resolve customer enquiries and complaints Liaise with the dealer network; Dealer Support Capture, record, and report on new leads as and when they land Manage agreed inboxes...


  • Centurion, Gauteng, South Africa WHM Recruitment Advisors Full time

    A well-established organisation in Centurion is seeking a Customer Care/Complaints Manager to join their team. Salary will be discussed in the interview.PLEASE NOTE:Application Process:Qualifications & Experience: Must have 3 years plus experience in this industry (medical/frail care) handling client complaints and care Some qualifications in this position...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    Gauteng, Centurion**CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department.Purpose:To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    Gauteng, Centurion**CLC is currently recruiting for a Customer Experience Centre Team Leader.The main purpose for the Customer Experience Centre Team Leader (CECTL) is to operate as a CXA, but also takes on additional responsibility in terms of ensuring the CEC Manager (CECM) can deliver into his/her responsibilities and contribute to the effective and...


  • Centurion, Gauteng, South Africa Six Sense Full time

    Gauteng, Centurion Annually Cost To Company (Market related)A well-established financial services business is seeking to appoint a Head: Customer ExperienceThe Head: Customer Experience will oversee the delivery of customer experience services that will ensure that internal and external customers have a positive and seamless experiencethroughout their...


  • Centurion, Gauteng, South Africa We are looking for a Head of Operations to TESS team. Our Head of Operations is Responsible for crea Full time

    Lead our Educational Support team and help us build learning communities that thrive._Same-old education? No thank you. We want more, and so we do things differently at Our vision is to develop learning communities that equip our students, teachers and parents to thrive.Individuals that thrive build and maintain meaningful relationships with others. They...

  • Head of Department

    2 weeks ago


    Centurion, Gauteng, South Africa Right To Care Full time

    The Business Development Unit Head, responsible for overseeing the implementation of business development strategies to improve the company portfolio of revenue streams. Main goal is to identify opportunities for business growth and create expansion strategies based on those opportunities in order to meet and exceed revenue goals._Required Minimum...


  • Centurion, Gauteng, South Africa EKS Vehicle Tracking Full time

    We are currently recruiting for a Client Care Administrator to be based at the Head Office, Centurion. The successful incumbent will be responsible for managing the output of the office administration environment. Managing turn-around time, feedback, Order completion. Uptime of units, and feedback from dealers. Call updates and internal and external queries...


  • Centurion, Gauteng, South Africa ORBCOMM Full time

    The advertised position will report to the Senior Manager of Solutions Delivery.The Job requirements: Excellent telephonic communication skills. Excellent Administration skills. Good communication skills, both written and verbal. Advanced MS Office Skills. High levels of attention to detail to ensure accuracy and completeness. Ability to manage client's...

  • Head Of Underwriting

    2 weeks ago


    Centurion, Gauteng, South Africa Mays Region - Modern Woodmen of America Full time

    An exciting opportunity exists for a Head: Underwriting to join the Distribution Department. The successful applicant will be responsible for the overall management of the Commercial, Personal and Underwriting teams. This role will report into the Executive Head of Distribution and the successful candidate will participate in strategic and operational...

  • Care Consultant

    2 weeks ago


    Centurion, Gauteng, South Africa MECS Africa Full time

    South Africa, Gauteng - Centurion R R 11000 MonthlyOur client is looking for a Care Consultant/Receptionist in Centurion Area are you friendly, have a willing heart to help others in need and a good attitude towards others.Purpose:To receive, arrive, assist, and direct the patients in accessing the appropriate service or healthcare professional in a...

  • Executive Head

    2 weeks ago


    Centurion, Gauteng, South Africa Curro Holdings Ltd Full time

    At Curro, we care:Executive Head:Curro ThatchfieldVacancy Reference: 17848:Hey there At Curro, we're more than just a team, we're a family. We're on the lookout for go-getters, the dreamers, and the doers. Ready to roll up your sleeves and join a place where we value fun as much as we value hard work? Are you ready?What are we looking for?We are looking for...

  • Executive Head

    2 weeks ago


    Centurion, Gauteng, South Africa Curro Holdings Ltd Full time

    At Curro, we care:Executive Head:Curro ThatchfieldVacancy Reference: 18365:Hey there At Curro, we're more than just a team, we're a family. We're on the lookout for go-getters, the dreamers, and the doers. Ready to roll up your sleeves and join a place where we value fun as much as we value hard work? Are you ready?What are we looking for?We are looking for...

  • Head of Pre-school

    2 weeks ago


    Centurion, Gauteng, South Africa Curro Holdings Ltd Full time

    At Curro, we care:Head of Pre-School (full campus):Curro ThatchfieldVacancy Reference: 16497:Curro is a warm and welcoming place to work. It is a place where you can contribute to the lives of children and see them grow into the leaders of tomorrow. Join Curro Thatchfield as Head of Pre-School to start 01 June 2023.What are we looking for?We are looking for...

  • Head of Marketing

    2 weeks ago


    Centurion, Gauteng, South Africa Career Minded Full time

    Job Overview:Date Posted: Posted 4 hours ago-Location: Centurion, Gauteng-Job Title: Head of Marketing-Salary: R70,000 - R90,000-Education Level: Bachelors Degree-Job Level: Management-Minimum Experience: YearsHead of Marketing position available in Centurion:My client (based in Centurion) operates in a fast-paced environment and is a challenger brand to a...


  • Centurion, Gauteng, South Africa Pollock and Associates Full time

    Head of Business Operations Bank/Fin Services/InsuranceCenturion - Gauteng - South AfricaWe seek a dynamic and experienced Head of Business Operations to join our clients team and drive excellence in debt collections, customer support, loan administration, and commercial credit functions. It plays a critical role in maintaining loan book quality and managing...


  • Centurion, Gauteng, South Africa Six Sense Full time

    Gauteng, CenturionA well-established financial services business is seeking to appoint a Head: Claims OperationsThe Head: Claims Operations is primarily responsible to oversee and ensure management of daily operations and functions for all claims in an efficient and effective manner deliver a high level of customer satisfaction.In addition; the incumbent is...