![Pollock and Associates](https://media.trabajo.org/img/noimg.jpg)
Head of Business Operations
1 week ago
Centurion - Gauteng - South Africa
We seek a dynamic and experienced Head of Business Operations to join our clients team and drive excellence in debt collections, customer support, loan administration, and commercial credit functions.
It plays a critical role in maintaining loan book quality and managing the overall risk exposure, driving business growth through innovation, efficiency improvements and improving customer experience.
Play a pivotal role in shaping the future of business operations.Key Responsibilities:
As the Head of Business Operations, you will be responsible for:
- Leading and mentoring a team of professionals specialising in assessing and evaluating credit risks associated with commercial loans.
- Implementing and executing strategic priorities and operational tactics for credit verifications, debt collections, asset recovery, accounts management, and customer administrative support.
- Assisting the Managing Executive of Lending Operations in strategic planning, process improvements, and business reporting.
- Maintaining loan book quality and managing overall risk exposure.
- Driving business growth through innovation, efficiency improvements, and enhancing customer experience.
Qualifications:
- Bachelors Degree or equivalent in Business Management, Administration, Finance, Legal, or a relevant field.
- Honors or MBA will be an advantage.
Experience:
- 6 to 8 years of experience in senior leadership positions overseeing banking or financial services business operations.
- 3 to 5 years of experience in banking operations, risk management, compliance, and regulatory frameworks at senior management level.
- Experience in managing service provider agreements or outsourcing services.
- Exposure to and understanding legal agreements and processes, particularly in commercial law and debt recovery.
Knowledge and Skills:
- Robust financial modelling and project management skills.
- Indepth knowledge of compliance, governance, and business strategy.
- Ability to interact and engage at the Executive and Board levels.
- Excellent understanding of commercial business requirements and exposure to structuring commercial loans.
- Proficiency in revenue management, including managing costs throughout the debt collections value chain.
- Experience in process improvement methodologies, such as Lean or Six Sigma, is preferred.
- Proficiency in risk assessment, technological acumen, financial analysis, and staying updated with best practices.
- Expertise in corporate credit, collection agencies, legal and compliance procedures, credit risk, and account management.
- Thorough understanding of the entire credit lifecycle and the financial services industry from a business perspective.
- Ability to make informed decisions in uncertain situations.
- Proficiency in Microsoft Office Suite, with advanced Excel skills.
-
Head of Operations Tess
1 week ago
Centurion, Gauteng, South Africa We are looking for a Head of Operations to TESS team. Our Head of Operations is Responsible for crea Full timeLead our Educational Support team and help us build learning communities that thrive._Same-old education? No thank you. We want more, and so we do things differently at Our vision is to develop learning communities that equip our students, teachers and parents to thrive.Individuals that thrive build and maintain meaningful relationships with others. They...
-
Head: Business Operations
1 week ago
Centurion, Gauteng, South Africa iMasFinance Co-operative (Ltd) Full timeJob OverviewThe Head: Business Operations is a senior position in the business, responsible for the debt collections, customer support, loan administration and commercial credit functions. This role will also assist the Managing Executive of our Lending Operations (iLend) with strategic planning, process improvements and business reporting. It plays a...
-
Head: Claims Operations
1 week ago
Centurion, Gauteng, South Africa Six Sense Full timeGauteng, CenturionA well-established financial services business is seeking to appoint a Head: Claims OperationsThe Head: Claims Operations is primarily responsible to oversee and ensure management of daily operations and functions for all claims in an efficient and effective manner deliver a high level of customer satisfaction.In addition; the incumbent is...
-
Head of Marketing
1 week ago
Centurion, Gauteng, South Africa A-Z Business Professionals Full timeThe Head of Marketing will be responsible for developing and executing the company's marketing strategy and plan to increase brand awareness and reach, create campaigns and content that drive audience resonance, drive customer acquisition through leads, drive innovation within the business, and work closely with the operational teams to ensure alignment of...
-
Personal Assistant
1 week ago
Centurion, Gauteng, South Africa Group IT Operations Full timeIntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeEnsure the smooth running of the...
-
Head: Claim Operations
1 week ago
Centurion, Gauteng, South Africa Affirmative Portfolios Full timeBusiness Management ~ CommunicationCenturion***: Head: Claim Operations - Centurion - Permanent-Salary: Market RelatedMinimum Job RequirementsQualification And Experience Bachelor's degree in business management / Business Administration / Medical / Health or related qualification. Post graduate qualification in Business Management / Business Administration...
-
Head Of Underwriting
1 week ago
Centurion, Gauteng, South Africa Mays Region - Modern Woodmen of America Full timeAn exciting opportunity exists for a Head: Underwriting to join the Distribution Department. The successful applicant will be responsible for the overall management of the Commercial, Personal and Underwriting teams. This role will report into the Executive Head of Distribution and the successful candidate will participate in strategic and operational...
-
Junior Human Capital Business Partner
1 week ago
Centurion, Gauteng, South Africa Group Operations Full timeIntroduction Through our clientfacing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect...
-
Head: Operations Evaluations Unit
1 week ago
Centurion, Gauteng, South Africa Fempower Personnel Full timeJoin our client, a leading organization in the developmental finance space, as the Head of Operations Evaluations Unit (OEU). In this pivotal role, you will oversee and manage the monitoring and evaluation function, ensuring alignment with organizational objectives.Minimum Requirements include: Bachelor's Degree in Development Finance or Development / Social...
-
Head of Marketing
1 week ago
Centurion, Gauteng, South Africa Career Minded Full timeJob Overview:Date Posted: Posted 4 hours ago-Location: Centurion, Gauteng-Job Title: Head of Marketing-Salary: R70,000 - R90,000-Education Level: Bachelors Degree-Job Level: Management-Minimum Experience: YearsHead of Marketing position available in Centurion:My client (based in Centurion) operates in a fast-paced environment and is a challenger brand to a...
-
Head of Finance Operations
1 week ago
Centurion, Gauteng, South Africa The Recruitment Council Full timeStakeholder Management: Build and maintain relationships with stakeholders (Product Houses; Channels; Finance; etc.). Drive efforts to improve service to all stakeholders and fair treatment within the area of responsibility. Manage the client's commission monthend closeoff procedures with stakeholders. Create and maintain partnerships with relevant...
-
Head Digital Sales
1 week ago
Centurion, Gauteng, South Africa iMasFinance Co-operative (Ltd) Full timeOverview: We are seeking a dynamic and experienced Head of Digital Sales to join our team at iMasFinance. As the Head Digital Sales, you will be responsible for developing and implementing a robust digital sales strategy that aligns with our organizational goals, driving sales growth, and ensuring the achievement of strategic objectives.Key Responsibilities:...
-
Centurion, Gauteng, South Africa Fempower Personnel Full timeJob Advert SummaryTo ensure business stabilization post organizational restructures. To drive transformational change while managing the transition from the current to future state. To optimize business process, policies and standard operating procedures; embedding the target operating model for optimum strategic alignment. Key Performance Areas Business...
-
Head of Marketing
1 week ago
Centurion, Gauteng, South Africa A-Z Business Professionals Full timeKEY RESPONSIBILITIES:Strategic Planning: Develop and implement comprehensive marketing strategies, plans and campaigns to achieve business goals and drive aggressive business growth and scale. Staying abreast of current market condition, competitors and segments to identify opportunities and understand customer needs and preferences. Attend weekly...
-
Operations Manager
1 week ago
Centurion, Gauteng, South Africa Momentum Life Full timeIntroductionThe Operations Manager function is aimed to provide a variety of management and professional support outcomes, across the Product, Operations and Implementation focus areas, with an emphasis on people, process and technology performance management. Operational Excellence, efficiency and digital transformation are key strategic objectives for this...
-
Head Manager
1 week ago
Centurion, Gauteng, South Africa Communicate Recruitment Full timeOne of the best investment companies in South Africa is looking for a Head Actuarial ManagerJob & Company Description:The role of the Optimization Head / Manager is to critically examine statistical and mathematical models and to understand the relationships between the inputs and outputs. This includes, but is not limited to, the detailed understanding of...
-
IT Operations Officer
1 week ago
Centurion, Gauteng, South Africa RJPersonnel Full time2yearsDaily invoicing and printing for the store operationsMonitoring the DMK systems and running monthly IT operation reportsHandle all queries related to the operations and order flow as well as FIFO ordersRunning the reports for the campaign month end reportsMonitoring and maintaining the invoice printer and assist with IT related issues and IT support at...
-
Executive Head
1 week ago
Centurion, Gauteng, South Africa Omega HR Solutions Full timeAn Executive Head position is available at the prestigious Curro Thatchfield in CenturionPreparation of business plans, including financial reports and forecasts, ensuring revenue and profit targets are achieved and that learner attendance levels reach the maximum in line with strategic targets. The successful person will also be responsible for driving the...
-
Head of Technical Pricing
1 week ago
Centurion, Gauteng, South Africa Staff Solutions Full timeGauteng, Centurion Negotiable NegotiableMonthly Cost To Company (Market related)NEW VACANCY ALERTOur client in the Finance/Insurance industry seeks to fill the role of Head of Technical Pricing to join their operations in Centurion, Gauteng.The role will be responsible for the following:Technical pricing model development and implementation assistance...
-
Ibmi L1 Administrator
1 week ago
Centurion, Gauteng, South Africa Group IT Operations Full timeIntroductionThrough our client-facing brandsMetropolitan and Momentum,with Multiply (wellness and rewardsprogramme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeAn IBMi Administrator will work...