Specialist SAP Basis

1 week ago


Rosebank, Western Cape, South Africa PPC Recruitment Full time

Job Advert Summary:

The Specialist SAP role is responsible for creating and maintaining the SAP System and providing access to all stakeholders. The role provides end-to-end support, configuration, performance tuning, maintenance, and upgrades to the system. The role also creates an integration of the SAP system with all other systems.

Minimum Requirements:

6 years experience in:

  • Technical SAP
  • Installation of new systems and upgrades

Education

  • Diploma in Information Technology (NQF Level 6)
  • SAP Basis will be advantageous

Duties and Responsibilities:

SAP Administration

  • Provide input and support during the development of the IT strategy
  • Responsible for architecture and guidance on the SAP NetWeaver platform and Cloud system
  • Monitor and set up the SAP system
  • Monitor IT projects delivery in line with agreed user requirements
  • Responsible for the installation, configuration, and performance tuning of the SAP system
  • Monitor systems reliability and uptime by checking on capacity, availability, and forward planning
  • Monitor adherence systems support service level agreements (MTTR & MMTI)
  • Conduct systems health checks for proactive management of errors and failures
  • Provide system backup

Compliance and Reporting

  • Responsible for developing SAPrelated procedures and documentation for end users
  • Provide support to users and promote good governance by monitoring adherence to policy and practice
  • Provide support and respond to queries during internal and external audits
  • Perform audits and tests of the disaster recovery plan
  • Compile reports and submit them to relevant committees

Stakeholder Management

  • Liaise with external suppliers and consultants
  • Communicate with stakeholders and provide them with systemrelated updates
  • Provide escalation support to suppliers on behalf of stakeholders
  • Coach and support the technical team in terms of priorities for the job function

Knowledge:

  • ITIL Certified Foundation
  • Project Management Methodology
  • Technology Networks and Security practice


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