People & Talent Business Partner

2 weeks ago


Midrand, Gauteng, South Africa Lovisa Full time
Lovisa is fast-fashion Retail

Lovisa is global, and its growth is infectiously energetic


The People & Talent Business Partner will be responsible for supporting the business across Retail and Support Centers by providing guidance, policy interpretation and support to team members relating to employee relations, HR & organizational policies and procedures.


The role

  • Providing guidance, policy interpretation and support to team members relating to employee relations, HR & organizational policies, and procedures.
  • Ensuring compliance with employment legislation in African region
  • Providing timely, effective, people focused solutions to challenges and identifying opportunities to improve our practices and execute strategies to rectify issues.
  • Conduct investigations and prepare reports on cases managed and investigations concluded in line with company grievance procedures and policies.
  • Record all cases managed and investigations conducted.
  • Lead all IR related cases in both Support Centre and Retail.
  • Train and develop local leaders in basic understanding of IR processes.
  • Effectively partnering with key stakeholders and other HR functions to support business objectives.
  • Leading and supporting the delivery and implementation of our key HR projects and events.
  • Immigration and international relocation management working with Immigration consultants.
  • Consistently represent Lovisa culture and values.
  • Proactively identify and solve personnel issues in conjunction with the department managers, Regional Managers/District Managers before they escalate.
  • Provide recommendations to department managers, Regional Managers/District Managers concerning employee performance.
  • Team complaints to be addressed within 48 hours.
  • Proactively identify and solve personnel issues in conjunction with department manager before they escalate.
  • Adhere to the required employment legislation for all markets and manage in line with Lovisa culture.
  • Provide effective coaching and support to direct reports and Leaders in managing unsatisfactory performance and advising strategies to improve performance.
  • Provide coaching and advice to Leaders specific to conducting employee disciplinary processes including legislative and organizational requirements.
  • Develop and maintain directly or in collaboration with stakeholders the regional Organizational Chart in Lovisa systems.
  • Guarantee reference checks and Loss Prevention checks with new joiners.
  • Compile relevant statutory reports as Employment Equity or Workplace Skills Plan.

About you
years of experience in a HR Management role, specializing in ER investigations

  • Bachelor's degree in business or diploma in Human Resources / Employment Law
  • Proven ability to plan, organize and deliver results on time in a fast past environment
  • Demonstrated understanding of customer experience and ability to build productive relationships with both internal and external stakeholders
  • Ability to influence and negotiate desired outcomes
  • Meticulous attention to detail and ability to multitask
  • Strong case management skills and experience
  • Sound knowledge of the Basic Conditions of Employment, Labour Relations Act and other relevant employment law
  • The ability to critically analyze HR data for the purpose of identifying trends and preparing HR plans
  • Strong time management and organizational skills and attention to detail to manage work, competing deadlines and sensitive projects
  • Prior experience working on an HRIS
  • Excellent interpersonal and communication skills (written, verbal and presentation)

Benefits

  • Opportunity to work in a worldclass organization
  • 70% Product discount
  • Birthday leave
  • We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world._

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