Dispatch Manager

2 weeks ago

Cape Town, Western Cape, South Africa Glasshouse Recruiting Full time

Requirements:

  • Grade 1
  • Computer Literacy
  • Must be able to read, write, speak, and understand Afrikaans & English
  • Mathematical Ability
  • Knowledge/Skills:
  • Minimum previous experience of 2 Years in a Warehouse Environment
  • Operational Agility
  • Ensure Vision, Mission and Values underpin all activities

The main purpose of this position:
Manage the distribution and transportation of goods to the customer by ensuring that:

  • The correct products are delivered on time
  • To the correct customer and location
  • At the correct temperature

Duties & Responsibilities:

Dispatch:

  • Plan, manage and evaluate all logistics operations
  • Manage, motivate and control all the staff working in your section on a daily basis
  • Check that staff is at work and report absentees timeously to HR
  • Ensure that staff is wearing clean undamaged uniforms as per company policy
  • Ensure that your line supervisors adhere to your instructions and perform their duties as per their job descriptions
  • Coordinate and handle the dispatch of goods
  • Plan the daily routes of all delivery vehicles.
  • Ensure the sorting of picking slips into routes and ensure that all deliveries can be made with the available trucks, if there is a problem report to Operations Manage
  • Ensure the timely loading of vehicles according to planned routes
  • Ensure that all goods are double checked for deviations from quality standards before loading
  • Double check weight of products before loading
  • Manage the dispatch of late and in between orders
  • Handle and resolve customer enquiries about deliveries
  • Liaise with internal staff and managers, suppliers, logistics providers, transport companies and customers
  • Check to see that the trucks are back in the yard in time to be loaded, report to the Operations Manager if there are problems
  • Communicate with staff regarding which trucks to load first and get invoices and sort accordingly
  • Make sure that there is staff to help load, and start loading trucks until others are able to take over
  • Manage the documentation and allocation of all products returned from customers
  • Take all measures possible to prevent stock losses or theft of company property
  • Manage and ensure that all stock produced, is collected and sorted into the different routes in the Dispatch freezer. "STOCK CONTROL"
  • Coordinate and manage the receiving of goods plus storage of raw materials being delivered
  • Ensure the correct documentation of all goods received
  • Ensure that the weights and quantities of all goods received are checked and documented
  • Ensure the immediate labelling of all products received for traceability purposes
  • Manage the receiving of late and in between deliveries from suppliers
Quality / Food Safety and Health & Safety

  • Manage, maintain and enforce food safety procedures and requirements
  • Manage, maintain and enforce quality policies, procedures and requirements
  • Manage, maintain and enforce health and safety legal requirements plus company procedure
  • Ensure that all food safety and quality documents are completed timeously and handed to the HACCP section every end of the week
  • Ensure that new templates for all food safety and quality documents are sourced from the HACCP section every start of the working week

Vehicles:

  • Check and inspect all trucks for damages, cleanliness, general maintenance and refrigeration every Monday
  • Ensure that drivers do not idle any vehicle unnecessarily for long periods while on the premises
  • Check that trip sheets are completed daily
  • Check that all necessary equipment is available i.e. spare wheel, jack and emergency triangle
  • Ensure that all trucks are serviced within specified schedules
  • Ensure that all vehicles licences are renewed prior to expiry
  • Ensure that all service records for all vehicles are completed / filed
  • Ensure that a petrol log is kept for each truck
  • Monitor vehicle movement on a continuous basis during the day and address deviations
  • Make sure that all drivers have valid PDP licences and are renewed annually prior to expiry
  • Keep all truck & drivers documentation on file

General:

  • Attend weekly management meeting with Operations manager, section managers and supervisors
  • Identify and resolve problems concerning transportation, logistics systems, imports or exports or customer issues
  • Implement and maintain best practice logistics principles, policies and procedures to improve operational and financial performance
  • Ensure that all expenses are documented and keep track of budget limits
  • Negotiate rates and contracts with transportation, fuel and logistics providers.
  • Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to senior management
  • Support continuous improvement initiatives and identify inefficiencies and cost optimisation opportunities
  • Identify and resolve any inventory discrepancies and ensure inventory and system records are in agreement
Hous

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