1st Line Support

A Telecoms company in Johannesburg North specialising as an Internet Service provider is recruiting a 1st Line support agent / Field Technician.Requirements: Troubleshoot technical issues relating to Data, VOIP, Firewalling Create and manage support tickets to ensure matters are attended to promptly Guide clients through troubleshooting steps using remote...

A Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Shift based...

A Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Shift...

DescriptionThis position is designed to support the delivery of risk event reporting, ensuring that events are reported in a timely and accurate manner with actions to prevent future risks effectively.The 1st Line Risk Analyst will assist the 1st Line Risk Senior Analyst and the 1st Line Risk Manager when needed.Role ResponsibilitiesProvide quality and...

In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills.KEY PERFORMANCE AREAS WILL BE: Providing first line systems support to head office and...

IT First Line SupportSalary plus BenefitsJohannesburgJob PurposeThe role of First Line Support is to correctly handle customer, colleague, and supplier support queries at the first point of contact.QUALIFICATIONS & EXPERIENCE MS SQL Server (SQL queries, handling, writing) Azure Active DirectoryPrevious experience in 1st Line support role Understanding of...

Location: Randburg, GautengJob Description:The role of First Line Support is to correctly handle customer, colleague, and supplier support queries at the first point of contactRequirements: Previous experience in 1st Line support role Must be able to read and write SQL(nonnegotiable) Understanding of Enterprise antivirus suites Systems administration...

The role of Second Line Technical Support involves handling complex technical issues and inquiries from customers that demand extensive knowledge and expertise. This position works closely with first line support and technical teams to deliver effective solutions, ensuring customer satisfaction and the smooth operation of products and services.Key...

We are looking for talented individuals to join the team at one of the leading financial institutions in South Africa.About the Job:You will have the opportunity to work remotely, providing first-line IT support for our clients.Requirements:Degree or diploma in IT.Minimum of 2 years experience in 1st line IT support.Exceptional English communication skills...

These jobs were popular with other job seekers Reference: JHB002475-TR-1We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer ServiceReceive calls from senior customer engineer/ help desk.Verify/ identify problems with help desk.Contact users to get clarity on problems and trouble shoot.Provide telephonic support to...

What will you do?The Commercial Processing Centre division has a position available for a First Level Underwriter. This positions will be based in Auckland Park and will report to the Team Manager.The purpose of this position is to ensure that new business, policy amendment and renewal, requests, referred by the distribution officer are vetted and validated...

Key purpose of the roleThis role is to address all day-to-day IT-related issues and manage IT support by third-party service providers.Key outputs/accountabilityProvide second-line technical support queries professionally and efficiently, maintaining a high degree of employee service.Assist with first-line technical support queries when workload requires...

iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.The iStore Technical Support Technicians are a...

These jobs were popular with other job seekers Reference: JHB000967-DS-2Role: Jnr Support Engineer (ISP - 1st Line)Location: Illovo, JohannesburgA successful and growing ISP is looking for a dynamic and articulate Junior Network Support Engineer to join their awesome team.It is a busy and exciting working environment and they offer lots of growth and...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral...

See yourself being part of a large, transformational change? This could be the role for youWho We AreAt Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world's most established financial brands to new...

A Company in the Telecommunication sector is looking for a qualified First Line Support Technician to be part of their technical team based in Randburg Gauteng. The First Line Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB.Duties &...

Requirements: Driver's license and own reliable transport is a prerequisite_ 1st, 2nd Line Support experience in Desktop Support and Networking Environments MS Office, Outlook, Word, Excel etc. Computer Assembly Computer Repair Software Installation and Support Preferably MCSA/MCSE/A+/N+ (Current)Roles and Responsibilities: Assist customers with their IT...

Performing to and exceeding the mínimal acceptable standards as laid out by the personal lines Sales Manager and Managing director Achieving quote targets, leads targets and new business targets communicated. Achieving New business targets, including but not limited to, activating inactive dealers, activating new dealers, servicing active dealers and...

iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.The iStore Technical Support Technicians are a...