Debtors Supervisor

2 weeks ago

Johannesburg, Gauteng, South Africa Network Recruitment Full time

Join our team as a Debtors Supervisor and play a key role in ensuring timely payments, nurturing strong client connections, and fostering a productive work atmosphere.



This position is located in Bryanston, Johannesburg North.

Responsibilities:

Processes and Procedures:
  • Ensure prompt delivery of documents to clients.
  • Verify that all required supporting documents are attached as per client specifications.
  • Timely allocation of all payments.
  • Supervise team processes to guarantee compliance with established procedures.
Effective Communication:
  • Maintain transparent and effective communication with both internal and external clients to nurture strong relationships.
Client Liaison:
  • Participate in client meetings at their premises.
  • Conduct regular meetings with clients alongside the CGM, Debtors Controller, and Debtors Supervisor.
Monitor and Maintain Age Analysis:
  • Ensure clients comply with agreed-upon payment terms.
  • Regularly review age analysis reports to monitor outstanding balances.
Queries:
  • Resolve client queries within a 24-hour timeframe.
HC People and Performance Management:
  • Efficiently lead the team.
  • Conduct staff evaluations and create Performance Development Plans for underperforming staff members.
  • Assist in recruiting, selecting, and appointing new team members.
  • Ensure timely submission of necessary forms to Payroll and HR.
  • Offer training and growth opportunities for staff.
  • Delegate tasks efficiently and provide guidance as needed.
  • Ensure staff awareness of the Code of Conduct and Company policies.
  • Implement initiatives to reduce costs.
  • Facilitate smooth transitions during staff changes.
  • Hold regular one-on-one and team meetings to address any concerns.
  • Maintain a neat work area and adhere to office protocols.
Other Responsibilities:
  • Redirect emails when required.
  • Ensure adherence to job descriptions.
  • Promote the company's vision and programs.
  • Conduct quality checks on documents and financial statements.
  • Assist with manual processing of transactions and journal entries.
  • Minimize financial risks and offer appropriate advice to clients.
  • Support with ad hoc tasks assigned by the manager.
  • Report any irregularities and assist colleagues when necessary.
  • Handle fraudulent charges with relevant card companies within set timelines.
  • Monitor internal controls and promptly report any identified risks to management.

Qualifications and Experience Required:
  • Bachelor's degree in Finance, Accounting, or a related field (preferred).
  • 3 years of proven experience in debtors management or a similar role.
  • Thorough understanding of financial processes and procedures.

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