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Collections / Billing Administrator

3 months ago

Johannesburg, Gauteng, South Africa CipherWave Full time

JOB PROFILE:

  • Job Title:
Collections / Billing Administrator

  • Division:
Finance

  • Subdivision:
Debtors

  • Reports to:
Finance Supervisor

WORKING RELATIONSHIPS:

  • Internal:
  • Subsidiary Finance
  • Operations
  • Sales and Commercial
  • External:
  • Customers
  • Suppliers

JOB SUMMARY:

  • Main purpose of position:


CipherWave is a South African internet connectivity, voice and storage solutions provider that provides a range of products and solutions for connectivity, communication, and data storage Cipherwave own and manage network infrastructure to provide efficient, speedy service and support that our customers.


  • Responsibilities and duties:
  • Collect on overdue accounts
  • Updated the work in progress daily with customer feedback
  • Send out monthly and reminder statements to customers
  • Assist with customer queries on ERP system
  • Update customer information as required on ERP system
  • Escalate risk / bad debt customers to management
  • Manage the suspension process with sales and support team
  • Prepare and process monthly daily customer invoicing and provide billing updates to the supervisor
  • Accurately process and reconcile all customer billing changes
  • Process customer voice reporting and billing from Porta
  • Perform ad hoc account receivable and billing admin duties
  • Desired skills & experience
  • Excellent administrative and communication skills
  • Computer Literate (Microsoft Office Suit, Excel)
  • Ability to work under pressure
  • Selfsupervision as well as being able to work in a team environment
  • Minimum experience:


At least
  • 5 years' experience in an debtors and billing within the ICT telecommunications/ ISP industry
  • Computer Literate and intermediate level in Microsoft Office Suit, Excel, Word, etc
  • Minimum qualification:
  • Senior certificate in accounting or administration
  • Additional requirements:
  • Diligent
  • Detail orientated
  • Team player