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Accounts Receivable Supervisor
2 weeks ago
This role which is based in Johannesburg North.
Key Responsibilities:
- Lead, organize, and coordinate AR Controllers in daily credit control activities, ensuring prompt resolution of customer queries and reconciliations.
- Develop team capabilities, foster accountability, and empower individuals to exceed goals.
- Set work priorities, create schedules, and manage performance to achieve objectives.
- Cultivate a collaborative and high-performing team culture.
- Manage talent, conduct performance reviews, and support career development.
- Identify opportunities to streamline credit control processes.
- Handle leave schedules effectively.
- Analyze aged debtors and take prompt action to reduce delinquency.
- Approve refunds within authority levels and ensure compliance with SOPs.
- Attend collections meetings and oversee handover of terminated student accounts.
- Prepare consolidated trackers and ensure quality control on communications.
- Address legal queries and deploy monthly campaigns promptly.
- Build strong relationships with stakeholders through open communication.
- Resolve account payer complaints and maintain accurate student account information.
- Ensure queries are resolved in line with collections SOP.
- Ensure timely preparation and submission of internal and brand reporting.
- Participate in ad-hoc system development and projects.
Requirements:
- Bachelors degree in Finance, Accounting, or related field.
- 5 years of experience in a leadership role.
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