Level 1 Customer Service/retention Agent

(Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2Reporting to: Customer Service Retention SupervisorMinimum Qualifications and Experience: Matric A minimum of 2 years customer service experience. At least 1 to 2 years' experience within a contact center, of which client retention experience would be Continuous...

Outbound Customer Service Retention Agent Level 2Reporting to: Customer Service Retention SupervisorOverall Purpose of the Job:Minimum Qualifications and Experience: Matric A minimum of 2 years customer service experience. At least 1 to 2 years' experience within a contact center, of which client retention experience would be beneficial. Continuous...

Vacancy: Customer Service Agent - 6 Month ContractRegion: MidrandReporting to: Contact Centre Manager InlandJob Description MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all timesQUALIFICATION & EXPERIENCE: Matric or relevant...

CCC Outbound Sales Admin Agent Level 2Reporting to: CCC Outbound Sales SupervisorMinimum Qualifications and Experience: Matric At least 1 to 2 years' experience within a contact center, of which admin experience would be Continuous Improvement experience Proven experience as an office administrator, office assistant or relevant role Outstanding communication...

RolePurpose Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations.Experience and Qualifications 3 Years' Experience in...

Title: New Business Specialist - CCC Level 2 FindU AgentReporting to: Sales SupervisorLocation: CCC Ulwazi MidrandOverall Purpose of the role:To drive new sales, maintain a healthy customer base as well as ensure all existing clients receive service within regards to _Secure Home, Secure Connect, RiskWatch_ and FindU business. As well as other new business...

To ensure the smooth running of the Satellite Operation by compiling and implementing sales, marketing and promotional plans. Positively manage performance of all agents and perm employee, as to meet and exceed sales targets, thereby ensuring growth and service delivery according to Bayport Financial Services business and operational strategy.Manage the...

To ensure the smooth running of the Satellite Operation by compiling and implementing sales, marketing and promotional plans. Positively manage performance of all agents and perm employee, as to meet and exceed sales targets, thereby ensuring growth and service delivery according to Bayport Financial Services business and operational strategy.Manage the...

1yearsFront line, technically-aware Customer Service Advisors demonstrate excellent Customer Care skills and resolve or escalate calls to the relevant departments whilst keeping the client updated, so that they are left delighted with their experience. The CSA works on the customer service helpdesk and answers and proactively makes calls to resolve customer...

Gauteng, Midrand R R 22500 Monthly Cost To Company (Medical Aid and Pension Fund)Medical Consumerables Giant looking for a customer-centric Support Agent. Based in MidrandMinimum requirements: Matric is a minimum requirement Tertiary Qualification is advantageous 3+ Years Experience in a Customer Service role in the Instrumentation or Medical Devices...

MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Field Agent Coordinator to join our rapidly growing team. As a Field Agent Coordinator, you will have the chance to support the coordination of field agents, assist in service schedules, and contribute to the efficient delivery of technical support...

JOBNUMBERiOCO02899 CONTRACT TYPEPermanent STATE/PROVINCEGauteng CONTRACT TYPE:OnSiteThe Role:iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing...

The RoleThe Service Consultant will be required to manage clients portfolios Personal lines portfolios F2F, telephonic and by You must be able to retain clients policies amd know you clients needsDuties Credit control/Unpaid Debit Orders/Account Queries Maintaining and building client relationships Delivering excellent client service Maintaining and...

Minimum Requirements: 2 years of freight industry experience in a similar role Grade 12 or equivalent Sound geographical knowledge of Johannesburg Administration and organizational skills Problemsolving Reliable and trustworthy Must be a team player and adapt to change easily Parcel Perfect is advantageous Attention to detail and accuracy Excellent...

Responsibilities : Understand ordering and tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping procedures and systems A key responsibility of this role is ensuring that an ongoing contribution toward positive customer satisfaction is achieved. A Service Desk Agent is responsible for the...

Role purpose:Your responsibilities will include:To perform detailed, accurate and relevant assessment of all credit vetting requests escalated for manual assessment; in according with company policy and guidelinesTo perform effective confirmation, verification and validation of customer information and contractual information prior to the activation of...

Job Title: Customer Service Consultant '† Level 1Job Location: MidrandCost Centre:BMWAgreement Type: PermanentÂOVERALL PURPOSE OF JOB:Main Responsibilities (including but not limited to):Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for resolving the customer queries Provide...

About Shared Mobility Africa:Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa.We are currently seeking a...

Customer Service Consultant Job DescriptionWe are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers.This is a fixed term contract position for 6 monthsCustomer Service Consultant Responsibilities: Listening to customer concerns and providing information, answers, or...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...