Level 1 Ithelpdesk Support

MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all times.QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment would be advantageous Computer literacy essential (MS Word,...

Principal Support interacts with all levels and departments within the company, interact with senior and junior management, sales administrators as well as reps in the field to ensure To understand each Principals requirements and to provide efficient support to all teams and Principals accordingly To manage and maintain KPAs To assist in any ad hoc tasks as...

:When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:To provide the Consumer Business Unit (CBU) and Vodacom South Africa finance team with regular financial reporting consolidating CBU FBP Prepaid & Contract PnLs to create a single CBU PnL...

Outbound Customer Service Retention Agent Level 2Reporting to: Customer Service Retention SupervisorOverall Purpose of the Job:Minimum Qualifications and Experience: Matric A minimum of 2 years customer service experience. At least 1 to 2 years' experience within a contact center, of which client retention experience would be beneficial. Continuous...

Contact person for this position:Amori PrinslooOur client is currently looking for the expertise of a Mid-Level Storage Specialist with experience in Hitachi Hardware. This will be a 2-year contract depending on the time taken to migrate from HDS to Emc equipment.The Storage Specialist must have hands-on working knowledge of Hitachi (HDS) storage sub-system...

Desired Experience & Qualification Degree/ Diploma in IT or any relevant qualification 6 to 1 year experince within a technical Support enviroment A+ or N+Job Types: Full-time, Temporary, Internship, Graduate

Desired Experience & Qualification Degree/ Diploma in IT or any relevant qualification 6 to 1 year experince within a technical Support enviroment A+ or N+Job Types: Full-time, Temporary, Internship, GraduateApplication Deadline: 2024/07/03

The role of the support specialist is to help customers with post-sale support queries across the RCT Cloudsolution set. It is important to provide exceptional levels of support to ensure a positive end-to-endcustomer experience. In addition, to support, Rectron's RCT-Cloud Support specialists also act as a backupfor sales and operations.Outputs and...

Listing reference: adapt_000121Listing status: Online-Position summaryIndustry:IT & Internet- Job category:Hospitality, Hotel, Catering, Tourism and TravelLocation:Midrand- Contract:PermanentEE position:NoAbout our company A provider of leading specialised software and digitallyled business solutions that assist clients across targeted...

If you want to: Make proactive client success calls to ensure that all clients are satisfied Assist in testing new software and templates Partake in knowledge sharing, and the creation of regular Frequently Asked Questions presentations, and proactively inform team leaders and managers of product and client trends Follow up on outstanding bank confirmations...

(Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2Reporting to: Customer Service Retention SupervisorMinimum Qualifications and Experience: Matric A minimum of 2 years customer service experience. At least 1 to 2 years' experience within a contact center, of which client retention experience would be Continuous...

About Arden Academy:Arden Academy, an inclusive and special needs school was founded when Leandra, a passionate teacher and remedial therapist, felt the need to create an all-inclusive educational environment for non-neurotypical and neurotypical students. Furthermore, this safe, stimulating, and nurturing atmosphere would enrich every student's educational...

CCC Outbound Sales Admin Agent Level 2Reporting to: CCC Outbound Sales SupervisorMinimum Qualifications and Experience: Matric At least 1 to 2 years' experience within a contact center, of which admin experience would be Continuous Improvement experience Proven experience as an office administrator, office assistant or relevant role Outstanding communication...

:When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose:Coordinates and supports financial decision-making through structured analysis and interpretation of financial and non-financial data.Your responsibilities will include:1. Business Case Development Gather...

Key Responsibilities:Configure and install user devices and peripherals.Troubleshoot and repair faulty devices and peripherals.Ensure all devices are updated and comply with security protocols.Provide user support and training as required.Manage and update the IT asset register.Software:Install and manage relevant software on user devices.Troubleshoot and...

:When it comes to creating a place where everyone is welcome, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Are you ready to join Vodacom's exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our...

:When it comes to growing talent,we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Are you ready to join Vodacom's exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will be part of the...

Role purpose:To Provide support to Prepaid systems and services.To Maintain availability targets on Prepaid systems and services.To Provide support to Customer Care and Billing Counterparts.To Ensure business continuity in place for prepaid systems and services.To Capacity planning on Prepaid systems and services.To Research and investigation the latest...

CX seeks the expertise On Site Support Representative: UCS Technology Services, deliver On site support as prescribed by the SLA for all clients.The purpose of the job is to deliver on site services to retail customers.JOB CONTENTMaintain a 95% SLA as per on site departments goal per month.Maintain 80% productivity for the month.Reduce the average time per...

CX seeks the expertise On Site Support Representative: UCS Technology Services, deliver On site support as prescribed by the SLA for all clients.The purpose of the job is to deliver on site services to retail customers.JOB CONTENTMaintain a 95% SLA as per on site departments goal per month.Maintain 80% productivity for the month.Reduce the average time per...