Customer Service Consultant Bmw

This role is responsible to define, steer and implement customer, brand and product strategy, as well as support data driven decision making as a group function. The successful incumbent will be managing overall sales funnel & customer lifecycle, online/offline customer journey & BMW brand communication and experiences.Furthermore, to steer, analyse and...

You will be accountable for minimizing financial risks related to (potential) legal offences such as claims for liability, fines and other sanctions as well as detrimental impact on BMW AGs stock prices at the capital markets. You will be responsible for safeguarding of worldwide top positions of BMW, MINI and Rolls-Royce in terms of brand value by...

The incumbent will be responsible for a defined territory of dealers in which s/he will be required to maximise sales performance in order to achieve set targets defined by the business. Responsible for a defined territory of dealers. Understands business relationships and provides (through the regional managers) a consultancy service to support dealers to...

Customer Service Consultant Job DescriptionWe are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers.This is a fixed term contract position for 6 monthsCustomer Service Consultant Responsibilities: Listening to customer concerns and providing information, answers, or...

BMW Financial Services - Customer Service - Team LeaderBased in MidrandThe Team Leader is responsible for leading an inbound customer service team and ensuring high-quality service delivery aligned with customer objectives. Additionally, they collaborate with other teams in the Contact Centre to maintain a consistent Customer Experience.Main...

BMW Financial Services - Customer Service - Team LeaderBased in MidrandÂÂMain Responsibilities will include but will not be limited to:Leading and managing a team of +21agents Coaching and developing agents through continuous oneonone sessions i.e. daily, weekly and monthly Attendance and leave management process and updating matrix Manage and motivate...

You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for dealing with Customer queries....

Responsible for the strategic set-up and establishment of a local Process Management and Quality function in alignment with global standards (Financial Services Global Process Management). Responsible for establishing and leading a Quality Management program (inclusive of Customer Satisfaction) in order to achieve the strategy of becoming a customer...

This position forms part of the Sales Development pricing team, a critical function of the Sales Department to ensure all stock available for sale has an attractive and transparent offer price, to ensure BMW South Africa achieves its Sales Volume Targets.Amongst other things, the successful incumbent will be responsible for the following: Management of offer...

Our client requires the services of a Customer Service Consultant (Advanced) - MidrandAmazing brand with cutting edge technology Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environmentPOSITION: Contract until May 2025COMMENCEMENT: As soon as possibleQUALIFICATIONS/EXPERIENCEMinimum of 3 years working...

Job Title:Front Desk ReceptionistJob Location: MidrandCost Centre:BMWAgreement Type: PermanentÂOVERALL PURPOSE OF JOB:We are looking for a Front Desk Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. Receiving visitors at the front desk by greeting, welcoming, directing and announcing them...

We are looking for a professional Customer Care Consultant to join our team in Midrand.Customer Care Consultant's Responsibilities: Customer complaint and query handling and Customer case management. Building and maintaining relationships with the dealer network. Ensuring correct escalation process internally and externally. Creating and follow up on Job...

WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?Customer complaint and query handling and Customer case management.Building and maintaining relationships with the dealer network.Ensuring correct escalation process internally and externally.WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?Minimum of 3 years working experience within the Motor...

RolePurpose Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations.Experience and Qualifications 3 Years' Experience in...

The RoleThe Service Consultant will be required to manage clients portfolios Personal lines portfolios F2F, telephonic and by You must be able to retain clients policies amd know you clients needsDuties Credit control/Unpaid Debit Orders/Account Queries Maintaining and building client relationships Delivering excellent client service Maintaining and...

What we offerExplore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we...

Our client requires the services of an Operations Consultant (Advanced)- Amazing brand with cutting edge technology:Excellent teams in Global team collaboration:- High work-life balance with Flexible hours:Agile working environmentPOSITION:Contract until December 2025COMMENCEMENT:As soon as possibleQUALIFICATIONS/EXPERIENCE South African citizens/residents...

Knowledge of the dental trade is desirable however not essential. A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills. A minimum of 2 years team leader/supervisor experience Can demonstrate a high level of commitment to customer care values when dealing with internal...

Vacancy: Customer Service Agent - 6 Month ContractRegion: MidrandReporting to: Contact Centre Manager InlandJob Description MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all timesQUALIFICATION & EXPERIENCE: Matric or relevant...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...