Helpdesk Analyst

JOB TITLE: Help desk Analyst.DEPARTMENT: Help Desk (Johannesburg, SA)REPORTING TO: Help desk Manager.PURPOSE OF POSITIONSupporting the current maintenance customers in the region and achieve SLA targets.KEY RESPONSIBILITIES Responsible for the first level support of customers and distributors in the region by responding to their requests and resolving their...

Qualifications / Requirements: Recognised Bachelor's Degree / National Diploma in Information / Digital Technology or Business Management. Minimum of 5 years' experience gained in Information Systems Minimum 5 years' experience gained in Digital Business Management Indepth knowledge of all company and Group Sales and After Sales systems Proven track record...

inspHire is a market leader in the development and provision of rental industry softwareCreating documentation and delivering customer training where requiredHybrid role - 60% office based, 40% home based with potential for limited travel to customer sitesCovering support hours between 8am and 5pmKey Responsibilities:Your responsibilities include but are not...

inspHire is a market leader in the development and provision of rental industry software The Helpdesk Intern role provides an entrylevel opportunity for people with limited experience to move into IT support. The Intern is on a Fixed Term 12month contract and will receive exposure and inhouse training on general business skills:Customer service skills IT...

**OC Operations Proactively devising solutions and assisting with methods and means to timely resolve any outstanding service related issues. Daily monitoring and reporting of KPIs / KQI's across all Services Efficient and early detection of service degradation and customer service impact. Special Events Assurance for Monitoring and Support. (Sporting...

PURPOSE OF THE JOBTECHNICAL COMPETENCY: Knowledge of Microsoft Office Hardware Knowledge about Operating Systems Email Knowledge about connecting and installing peripheral equipment Acrobat Reader (searching within the document)KEY RESPONSIBILITIES: Acquisition of the specific and required information for performing the job that the Employer provides him/her...

IT GraduateWe're your dream technical teamWe are currently recruiting for an internal Desktop Support Analyst to join our team. You will work with our tech-savvy staff to ensure the smooth running of their IT equipment and the systems they depend on. You'll be an essential part of improvements as we strive for perfection. You will need to possess outstanding...

IT GraduateWe're your dream technical teamWe are currently recruiting for an internal Desktop Support Analyst to join our team. You will work with our tech-savvy staff to ensure the smooth running of their IT equipment and the systems they depend on. You'll be an essential part of improvements as we strive for perfection. You will need to possess outstanding...

Job Description:PURPOSEResponsible for providing level 1 IT end user support to the employees of BankservAfrica. This entails the provision of technical assistance and support to users within an organisation. This includes resolving issues related to hardware, software, networks, and other IT systems. This role will troubleshoot problems, install and...

Keywords summarising this role: Well-versed in Accounting ERP software solutions, Business Analyst, Project Management, Time Management, Enthusiastic, Go-getter, Willing to go the extra mile.Key Responsibilities: Support clients with problems and queries relating to Palladium Test, replicate & logging of enhancements and defects Work as part of the support...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Client...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...

**JOB TITLE**: Help desk Analyst. **DEPARTMENT**: Help Desk (Johannesburg, SA) **REPORTING TO**: Help desk Manager. **PURPOSE OF POSITION** Supporting the current maintenance customers in the region and achieve SLA targets. **KEY RESPONSIBILITIES** - Responsible for the first level support of customers and distributors in the region by responding to...

**JOB TITLE**: Help desk Analyst. **DEPARTMENT**: Help Desk (Johannesburg, SA) **REPORTING TO**: Help desk Manager. **PURPOSE OF POSITION** Supporting the current maintenance customers in the region and achieve SLA targets. **KEY RESPONSIBILITIES** - Responsible for the first level support of customers and distributors in the region by responding to...

JOB TITLE - SUPPLIER SUPPORT ANALYST To provide first-line support to suppliers on the SAP Ariba solutions. **Responsibilities**: - Provide fist line support to all clients Suppliers that are transacting on the SAP Business Network - Hand hold suppliers after go-live, assisting them to transact on the SAP Business Network - Receive, log issues, and manage...

**Job description** - Data analysis - Weekly Helpdesk Calls Report - Monthly Stats Report - VAS Report - Stock Report - Ad Hoc Requests - PM Capturing **Requirements**: 4-5 Years experience in advanced data capturing and reporting. Eye for detail **Job Types**: Full-time, Permanent **Salary**: R14 000,00 - R15 000,00 per month Ability to Commute: -...

JOB TITLE - SUPPLIER SUPPORT TEAM LEAD Team leads will supervise the support analysts who will provide first line support to client suppliers on the SAP Ariba solutions. **Responsibilities**: - The Supplier Support Team Lead leads and supervises the support analysts and will also perform supplier support duties as a help desk agent. Will be assigned to...

Tier 1 analysts are the first port of call for our customers. Our Tier 1 Helpdesk aims to document, understand and help users with varied questions or issues related to their chosen software. **Key Responsibilities**: - Accurately logging and prioritizing all incoming communication via KCS ticking system - Ensure customer account and contact details are...

Tier 1 analysts are the first port of call for our customers. Our Tier 1 Helpdesk aims to document, understand and help users with varied questions or issues related to their chosen software. **Key Responsibilities**: - Accurately logging and prioritizing all incoming communication via KCS ticking system - Ensure customer account and contact details are...

inspHire is a market leader in the development and provision of rental industry software - The Helpdesk Intern role provides an entry-level opportunity for people with limited experience to move into IT support. - The Intern is on a Fixed Term 12-month contract and will receive exposure and in-house training on general business skills: - Customer service...

Kerridge Commercial Systems is growing and growing fast, new opportunities are available and change is required to continue on our journey of success. It’s an extremely exciting time to be joining our business! As the market leader in developing and delivering fully integrated business management solutions our mission is simple: to design, implement and...

inspHire is a market leader in the development and provision of rental industry software The Helpdesk Intern role provides an entry-level opportunity for people with limited experience to move into IT support. The Intern is on a Fixed Term 12-month contract and will receive exposure and in-house training on general business skills: - Customer service...

IT Graduate We're your dream technical team! We are currently recruiting for an internal Desktop Support Analyst to join our team. You will work with our tech-savvy staff to ensure the smooth running of their IT equipment and the systems they depend on. You’ll be an essential part of improvements as we strive for perfection. You will need to possess...

**Job Description**: **PURPOSE** Responsible for providing level 1 IT end user support to the employees of BankservAfrica. This entails the provision of technical assistance and support to users within an organisation. This includes resolving issues related to hardware, software, networks, and other IT systems. This role will troubleshoot problems, install...

Job Description: Some liason with external or internal clients Analysis of clients' existing systems and business models Map and document interfaces between legacy and new systems Apply software development lifecycle methodology Translate the client requirements into project briefs for incorporation into the overall project plan Identify options for...

Job Description: Some liason with external or internal clientsAnalysis of clients' existing systems and business modelsMap and document interfaces between legacy and new systemsApply software development lifecycle methodologyTranslate the client requirements into project briefs for incorporation into the overall project planIdentify options for potential...

Job Description: Some liason with external or internal clientsAnalysis of clients' existing systems and business modelsMap and document interfaces between legacy and new systemsApply software development lifecycle methodologyTranslate the client requirements into project briefs for incorporation into the overall project planIdentify options for potential...

Keywords summarising this role: Well-versed in Accounting ERP software solutions, Business Analyst, Project Management, Time Management, Enthusiastic, Go-getter, Willing to go the extra mile. **Key Responsibilities**: - Support clients with problems and queries relating to Palladium - Test, replicate & logging of enhancements and defects - Work as part of...

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...

Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe...