Customer Service Coordinator

2 weeks ago


Paarl, Western Cape, South Africa Lotus HR & Recruitment Full time

Our client, a well-established and progressive engineering company, based in Paarl, seeks to employ an efficient, organised and experienced Customer Service Consultant, who is able to work between 06h00 and 15h00 daily, due to international time zones of customers and who meets the following very specific experience.

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KEY REQUIREMENTS TO MEET FOR CONSIDERATION:
  • You will have Matric, coupled with 3-5 years experience in customer service, specifically in the manufacturing or engineering sector, and who is able to work from 06h00 until 15h00 daily.
  • You will have solid experience in working with foreign currencies, processing orders in different currencies and who has a background in working with freight forwarders and clearing companies to coordinate orders
  • You will have experience in generating and processing purchase orders, as well as create pack and pick slips, ensure the correct stock is being packed per customer order and generate corresponding invoicing.
  • You will have an understanding of logistics processes and maintaining accurate records or stock, delivery notes, credit notes and quotations per customer.
  • You will also have a solid understanding of supplier management, placing orders with suppliers and ensuring timeous delivery to the plant.
  • Advanced Excel and ERP software proficiency is essential
  • You must have a valid driver's license, a clear credit and criminal record and your own reliable vehicle.
Should you meet the criteria and wish to apply, kind forward your CV, salary package details and notice period

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