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Order Coordinator
2 weeks ago
Order Coordinator Ref :
OC0106
Job grade: 11
Department:Supply Chain
Reporting to:
Exports Manager: Supply Chain
Division:Exports
Location:
Paarl
Purpose:
The purpose is to ensure the correct capturing and processing of customer orders in line with Supply
Chain strategic objectives.
This should include execution of Capturing, management and successful loading and shipping of International orders, to follow on and progress in efficiency and productivity year on year within performance and measured customer satisfaction.
Minimum Requirements:
- Grade 12 with tertiary qualification or freight forwarding would be advantageous
- 13 years' experience in management of Forwarding trades to all major markets
- Sound knowledge of legislative requirements within SA Wine Industry
- Custom compliance qualification and recent customs experience would be advantageous
- Computer literacy
- Good administrative and organisational abilities
Skills Required:
- Customer Service environment experience
- Computer literacy
- Ethical business practice understanding
- Wellspoken and ability to communicate verbally and through written communication
Job Summary:
- Ensure the order received is captured and managed via set parameters and customer expectation.
- Coordinate external booking and shipment arrangements with the customer and the relevant shipping agents in line with the Inco terms.
- Coordinate internal process by ensuring picking of stock and preparation of loading documentation for KWV or external warehouse to action.
- Complete all clearance documentation and Customs entries completed within respective timelines to ensure on time clearance of goods at destination.
- Ensure order execution and Management of Customer expectation for orders placed, pending and being delivered within responsible markets
- Understanding changing parameters within International trade to keep Customer profile updated
: 13 January 2023
This information may be shared with authorised Warshay Investments (Pty) Ltd ("KWV") representatives (internal and contracted external parties) as required.
Application Deadline: 2023/01/13
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