Customer Support Virtual Agent

2 weeks ago


Paarl, Western Cape, South Africa beBee Professionals Full time
BeBee Professionals is looking for a Customer Support Virtual Agent to join our team in Paarl.


The successful candidate will be responsible for providing customer service and technical support to customers via phone, email, and chat.

The ideal candidate should have excellent communication skills, be able to work independently, and have a strong customer service background.


Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Troubleshoot customer issues and provide technical support
  • Provide accurate and timely responses to customer inquiries
  • Follow up with customers to ensure their satisfaction
  • Document customer interactions in the customer service database

Requirements:

  • Proven customer service experience
  • Excellent communication skills
  • Ability to work independently
  • Strong problem-solving skills
  • Knowledge of customer service software
If you are interested in this position, please apply on beBee.

  • Paarl, Western Cape, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Virtual Sales Support Associate to join our team in Paarl.The successful candidate will be responsible for providing sales support to our customers, including responding to inquiries, providing product information, and assisting with sales orders.The ideal candidate should have excellent communication and customer service...


  • Paarl, Western Cape, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Virtual Research Support Associate to join our team in Paarl.The successful candidate will be responsible for providing research support to our team of professionals. This includes conducting research on topics related to our industry, summarizing findings, and providing recommendations.The ideal candidate should have a...


  • Paarl, Western Cape, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Customer Support Analyst to join our team in Paarl.The successful candidate will be responsible for providing technical support to customers, troubleshooting customer issues, and responding to customer inquiries.The ideal candidate should have a strong technical background, excellent communication skills, and the ability...

  • Host Agent

    2 weeks ago


    Paarl, Western Cape, South Africa Telkom Express Feathercom Full time

    HOST AGENTYou will be required to be the host, providing customer service and upholding Telkom customer service standards.You will be required to perform in the following functional areas:Duties of the Host / Door Controller1.1.1.Front-of-house hosting, welcoming customers to the store.1.1.2.Provide the best customer service possible as per Telkom's policies...


  • Paarl, Western Cape, South Africa SkillSet SA Full time

    Day to day responsibilities for the Sales Agent are**:This role focuses on handling outbound leads produced by the company's marketing activity You are the sales contact for prospective customers. You will utilise your knowledge, experience and persuasion skills, to optimise the number of sales opportunities through selling insurance and other related...

  • Real Estate Agent

    2 weeks ago


    Paarl, Western Cape, South Africa Jawitz Properties Paarl Full time

    We are looking for a qualified (with NQF5 real estate certificate) principal estate agent that we will appoint as our company's managing director. The principal estate agent will oversee the company's operations to make sure it achieves its objectives effectively and efficiently.He or she must have the following:Own carOwn laptop15+ years of experience and...

  • Call Centre Agent

    2 weeks ago


    Paarl, Western Cape, South Africa Warshay Investment Pty Ltd ta KWV Full time

    Call Centre Agent Ref: CCA0112Job grade:14Department:Supply ChainReporting to:Team Leader: Call CentreLocation:PaarlPurpose:The purpose is to manage the daily controls and outcomes based for success of the Contact Centre, by providing unique customer service in line with SA logistics objectives. This includes execution of budgeted/planned targets (quantity,...

  • Support Advisor

    2 weeks ago


    Paarl, Western Cape, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Support Advisor to join our team in Paarl.The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving customer issues, and providing customer service.The ideal candidate should have: A minimum of 2 years of experience in a customer service or technical support...


  • Paarl, Western Cape, South Africa Exceed Recruitment and Human Resource Consultants Full time

    Reference:9393 AVConsultant: Anneke Viviers Advocate for customers, ensuring that serviceability and product quality issues are tracked, prioritised, resolved, and incorporated into the product release cycle. Provide support to customers throughout their business operations when required. Assess and analyse the root cause of issues, gather customer...


  • Paarl, Western Cape, South Africa beBee Professionals Full time

    BeBee Professionals is looking for a Customer Relations Coordinator to join our team in Paarl. The successful candidate will be responsible for providing excellent customer service and managing customer relations.The ideal candidate should have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and the...

  • IT Support Generalist

    2 weeks ago


    Paarl, Western Cape, South Africa M3 Human Capital Management Full time

    IT Support Generalist & Integration Specialist:Closing Date : Closed : NoDescription:Our client in the Fintech industry is looking for an IT Support Generalist and Integration Specialist based onsite at their Stellenbosch office.Role responsibilities: *Supporting and monitoring of the Biller Integrations *Participating in various IT integration functions...


  • Paarl, Western Cape, South Africa Lotus HR & Recruitment Full time

    Our client, a well-established and progressive machinery manufacturing company, based in Paarl, seeks to employ a qualified, organised and relevantly experienced Operations Support Manager, who will be mentored and developed to progress into an Operations Manager role as part of our client's succession planning strategy.It is also to be noted that the staff...


  • Paarl, Western Cape, South Africa M3 Human Capital Management Full time

    Closed : NoDescription:RESPONSIBILITIES WILL INCLUDE: Identify correct onboarding process for billers and direct accordingly; Escalate any issues to the Customer Relationship Manager where applicable; Updating of biller details on the Onboarding and Integrations workflow system; Perform compliance checks on billers requesting changes to their current...


  • Paarl, Western Cape, South Africa Edge Personnel Full time

    JNR IT SUPPORT TECHNICIANR R14 000 NEGYou will be responsible for but not limited to:Office 365 Setup and configuration beneficial with good understanding of Microsoft products Understanding of DNS/DHCP and Network protocols Networking knowledge is required (Fibre Routers, Wi-Fi Access Points) Helpdesk knowledge and experience dealing with users and...


  • Paarl, Western Cape, South Africa United Exports Full time

    United Exports is a fully integrated international fruit breeder, producer, and exporter specializing in pioneering new blueberry varieties. Our flagship blueberry brand, OZblu, is revolutionizing the industry and setting new global standards. Reporting to the Freight Manager, the incumbent in this role plays a pivotal part in ensuring the seamless movement...


  • Paarl, Western Cape, South Africa Mayfly Agri (Pty) Ltd Full time

    Minimum requirements for the role: Must have a tertiary qualification in Agriculture or Sciences Must have AVCASA & BASOS certifications Minimum 5 years experience in agronomy, crop protection, BioSolutions and nutrition will be required Previous experience in biological products would be preferred Good communication and presentation skills, specifically in...


  • Paarl, Western Cape, South Africa Edge Personnel (Pty) Ltd Full time

    You will be responsible for but not limited to:Perform data backups to ensure all client-owned work is savedInstall and update network system improvements Install and configure wireless networking equipmentInstall network cablesMonitor servers, LAN/WAN, VolP and Wi-Fi to ensure full coverage Assist with the design, implementation, and support of new...

  • Operations Controller

    2 weeks ago


    Paarl, Western Cape, South Africa Vine Full time

    Our client in Paarl is looking for an Operational Controller (Perishable).To be successful in this role you will need to be able to work to strict deadlines, work well under pressure, multitask, and enjoy contributing to a fun, professional working environment.Requirements:A minimum of two years' experience in a similar role is essential.Experience as an...

  • Freight Coordinator

    2 weeks ago


    Paarl, Western Cape, South Africa United Exports Full time

    Job DescriptionTo support the Freight Manager and coordinate the export process via Air or Sea from start to finish. Also, coordinating adhoc tasks.Key Performance OutputsFormalise and communicate loading instructions with load points.Book freight space and containers with Freight Forwarders.Check and forward Q67 forms for sea shipments.Ensure deadlines are...


  • Paarl, Western Cape, South Africa SBA Communications Full time

    Who We AreSBA Communications (SBA) is an industry leader in providing the wireless infrastructure that makes communication work, with a track record of growth throughout the Americas, South Africa and Southeast Asia. Our purpose is to enable the communications that are essential in connecting people. We are listed on NASDAQ under the symbol SBAC and our...