Channel Enablement

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time
Job Classification

Requisition: 134030

Division: Insurance Distribution

Employment Equity Statement: Preference will be given to individuals from underrepresented groups.

Job Family

Sales and Service

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

Job Purpose

Enhancing operational efficiency and stakeholder engagement; aimed at driving the development, implementation, and continuous improvement of operational procedures within Stakeholder Management. By collaborating with various teams, the Enablement Specialist ensures that projects are meticulously tracked and that comprehensive reports are prepared for management review.

Job Responsibilities
  • Drive and ensure development / implementation and review of operational procedures within the Stakeholder Management team.
  • Work with the required teams to track projects and prepare reports / packs for Management.
    • Oversee reporting / planning and implementation of:
    • Service Standards
    • Retentions
    • Customer Experience
    • Customer Journeys
  • Work with Portfolio Managers to assist with effectively tracking opportunities unlocked across stakeholders.
  • Coordinate and track governance deliverables across the Portfolios for Management.
  • Support efficiency and effectiveness in the business and the team:
    • PI Planning for system enhancements
    • Change Management of new initiatives with SME's across cluster
  • Assist Head of Area with coordinating:
    • Team Assessments
    • Training implementation
    • Online assessments
    • Compiling DIVCO and Stakeholder monthly packs
  • Identify performance gaps withing the Stakeholder Management portfolios and suggest ways to close these gaps.
  • Contribute to requirements analysis and report finding with proposed solutions.
  • Process design, development, and implementation.
  • Management information.
  • Drive and assist projects when required.
Essential Qualifications - NQF Level
  • Professional Qualifications/Honour's Degree
Preferred Qualification

RE 5

Preferred Certifications

Process, Project, Scrum master, business and data analyst, Agile, Product Manager/Owner

Minimum Experience Level

3 - 5 years' experience in:

  • Operations, relationship management
  • Projects and systems implementation
  • Product management
  • Contract Management
  • Power Point
  • Power BI
Technical / Professional Knowledge
  • Strategy planning and execution
  • Product Knowledge
  • Relevant system knowledge
  • Change management
  • Learning and development methodologies
  • Agile Concepts
  • Principles of financial management
  • Governance, Risk and Controls
  • Research and analytics
  • Process management Principles
  • Analytical and systems thinking ability to enable the application of client insights, market/competi
Behavioural Competencies
  • Establishing Strategic Direction
  • Customer Focus
  • Leading Change
  • Inspiring Excellence
  • Driving Innovation
  • Influencing
  • Business Savvy

Please contact the Nedbank Recruiting Team at



  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job ClassificationRequisition - 122940Closing Date - 17 January 2023Location:Sandton, JohannesburgPlease Note Preference will be given to Applicants from Underrepresented Groups Job Family Nedbank Wealth Cluster Nedbank Insurance Business Unit Distribution (Alternate Channels) functional area Career Stream Sales Leadership Pipeline Manage Others FAIS...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job Classification Job Requisition Closing Date 29 June 202 Location Johannesburg Cluster Wealth Business Unit Broker Channel Please Note: Preference will be given to applicants from Underrepresented Groups Job Family Shortterm insurance Career Stream Shortterm Insurance intermediated segment Leadership Pipeline Manage of Self and othersJob Purpose Drive...

  • Channel Enablement

    2 weeks ago


    Johannesburg, Gauteng, South Africa Nedbank Full time

    Job Classification Requisition: Division: Insurance Distribution Employment Equity Statement: Preference will be given to individuals from underrepresented groups. Job Family Sales and Service Career Stream Relationship Management Leadership Pipeline Manage Self: Professional (MSP)Job Purpose To design, develop and drive implementation of the enablers of the...


  • Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Baker Street 30 The Digital Enablement Manager is responsible for providing a seamless experience for customers, partners and employees who use the company's digital solutions. The role involves creating and performing enablement programs, training courses, and digital adoption...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job PurposeThe Channel Specialist: Self Service Channel (NBH) is responsible for supporting the Head: Self Service Channel (NBH) in executing the strategy for the Nedbank Business Hub (NBH). This position is responsible for channel management, understands client needs and behaviours, identifies solutions and services to meet needs, brings new capabilities to...


  • Johannesburg, Gauteng, South Africa People Source Full time

    This role is responsible for acquiring, organising, validating, correcting, transforming and making available data to enable relevant, rapid and data driven business decisions thus contributing to the continual review of the Digital Channels strategy for in the fintech space.It will also be responsible to oversee data aggregation and analytics for Digital...

  • Channel Specialist

    2 weeks ago


    Johannesburg, Gauteng, South Africa FirstRand Full time

    About us, purpose, experience and qualificationsabout us:purpose: The purpose of this role is to identify, formulate and implement strategic, tactical, and operational Channel solutions for Corporate & Commercial Bank, RMB and the wider Group, leveraging a digital mindset. The role services all Product Managers and works with Product Specialists to define...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job Req Closing Date- 17 June 2024- Location- Sandton- Talent Acquistion Consultant- Poppy MlotshwaJob Purpose To generate and enable desirable, viable, feasible, and sustainable solutions that meet customer needs where required run the endtoend enablement of the digital strategy, feasibility and execution of all allocated initiatives across various digital...

  • Channel Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Unique Personnel Full time

    Job Number 71682Job Type FT ContractJob Title Channel Manager (Wholesale, Distribution and Traditional Trade)Computer Skills MS Office SuiteIndustry Consumer Products FMCGCity Johannesburg (Incl. Northern Suburbs)Province Gauteng Purpose of Position:The Channel Manager will further develop and maximise the distribution, net revenue and Gross Profit of...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job Req134220Closing Date17 June 2024LocationSandtonTalent Acquistion ConsultantPoppy MlotshwaJob PurposeTo generate and enable desirable, viable, feasible, and sustainable solutions that meet customer needs where required run the end-to-end enablement of the digital strategy, feasibility and execution of all allocated initiatives across various digital...


  • Johannesburg, Gauteng, South Africa MTN Nigeria Full time

    They will lead a team to provide world-class second line support across multiplechannelsTheir purpose is to: Lead, manage, and enable their teams to ensure success as well as CXO's strategicand operational objectives placing MTN at the forefront of leading customerexperience Ensure that all customer expectations across MTN's approved second line...


  • Johannesburg, Gauteng, South Africa Malvern Panalytical Ltd Full time

    From forensics to building materials, our analytical systems and solutions help our customers. We're looking for enquiring minds, imaginative thinkers, and proud geeks. Those who are irresistibly drawn to hard problems others can't crack. Those who are always thinking ' _what if_ '. Does this sound like you? Then read on.What's the job?What are your...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job ClassificationRequisition Closing Date - 17January 2023Location:Sandton, JohannesburgPlease Note Preference will be given to Applicants from Underrepresented Groups Job Family Nedbank Wealth Cluster Nedbank Insurance Business Unit Distribution (Alternate Channels) functional area Career Stream Sales Leadership Pipeline Manage Others FAIS Affected FAIS...


  • Johannesburg, Gauteng, South Africa Unique Personnel Full time

    Job Number 68988Job Type FT ContractJob Title Channel Manager/ConsultantComputer Skills MS Office SuiteIndustry Consumer Products FMCGCity Johannesburg (Incl. Northern Suburbs)Province Gauteng FIXED TERM CONTRACT FOR 36 MONTHS Purpose of Position:The Channel Manager will further develop and maximise the distribution, net revenue and Gross Profit of national...


  • Johannesburg, Gauteng, South Africa Aveva Full time

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...


  • Johannesburg, Gauteng, South Africa Boardroom Appointments Full time

    Key purpose:Duties and responsibilities: Hold relevant cadence with named accounts including QBRs, sales and presales enablement, lead generation, business planning etc. Responsible for higherthanaverage growth on a predetermined list of partners. Take ownership in developing the revenue potential of your assigned partner base Determine market strategies and...


  • Johannesburg, Gauteng, South Africa People Source Full time

    Responsible for the digital experience & enablement with the Finco brand across both mobile and emerging platforms. Champion and drive user behaviours on mobile technologies through leading and overseeing the integration between user experience design. Orchestrate implementation and development of Fincos digital channels user interface across multiple online...

  • Channel Specialist-2

    2 weeks ago


    Johannesburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionTo support the Channel Support Head in leading the Channel Support department nationally Collaborate closely with relevant business units and product houses as per strategy to identify revenue opportunities Drive opportunities for revenue growth and cost reduction such as adoption of digital and other self service options across client base...


  • Johannesburg, Gauteng, South Africa 1001 Absa Bank Full time

    Operations Specialist: Digital Enablement page is loaded Operations Specialist: Digital Enablement Apply remote type Hybrid locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R Empowering Africa's tomorrow, story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and...


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job PurposeThe Head: Self Service Channel (NBH) is responsible for the strategic direction and execution of the Nedbank Business Hub (NBH). This position is responsible for channel management, understands client needs and behaviours, identifies solutions and services to meet needs, brings new capabilities to market and assists with driving adoption and...