Client Support

2 weeks ago


Johannesburg, Gauteng, South Africa Infotelligent Full time

As a Client Support and Onboarding Specialist, you will be the first point of contact for new clients and play a critical role in their journey with our company.

Your primary focus will be to provide exceptional support and guidance during the onboarding process, ensuring a smooth and efficient experience for our clients.

Additionally, you will handle ongoing support queries to maintain high client satisfaction.

Key Responsibilities:
1) Client onboarding via Zoom calls and ongoing assistance during the onboarding period

3) Knowledgebase maintenance

Qualifications and Skills:

  • Minimum 2 years of experience in client support, customer service, or a related role.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent problemsolving skills and attention to detail.
  • Knowledge of Excel

Pay:
R15, R20,000.00 per month

Application Question(s):

  • Are you ready to work in the US hours (EST) 9 a.m. 6 p.m., Mon-Fri?

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