Customer Onboarding Support

SprintHive is offering the right candidate a great opportunity to join a fast growing South African fintech that enables seamless and innovative customer onboarding services that drive conversion rates, prevent fraud, reduce risk and costs. You'll be surrounded by smart people who are passionate about building effective software services for our customers...

SEEKING:CUSTOMER ONBOARDING SPECIALISTFOR:Full-Time PositionREMUNERATION:Competative Salary + IncentivesABOUT US: Trade Shield is a fast-growing tech start-up that harnesses the power of AI to provide our clients with powerful insights into the credit they extend to businesses. Trade credit drives business in global markets and Trade Shield aims to be the...

Johannesburg, South Africa | Posted on 04/17/2024 Company Overview Preferental stands as a trailblazer in the digital property management sector, dedicated to pioneering customer-focused solutions. With a vision to establish new standards in customer service and contribute to societal betterment, Preferental nurtures a culture of continuous learning and...

This details all the information about the job posting. Share this job as a link in your status update to LinkedIn.Do you see a future that includes more?More exposure to innovative technologies, more personal growth, more experience?Look at the position we have available and see how, together we can shape your future, so that you can give more and include...

As a Customer Support Representative, your main task is handling customer communications, from onboarding new contractors to supporting existing customers. You'll provide assistance via phone, email, live chat, and meetings, always aiming for efficient and positive outcomes. This role is remote, but occasional office visits may be necessary for team...

Customer Support RepresentativeLocation: Founders Hill, Modderfontein, JohannesburgDepartment: OperationsPackage: Market RelatedReports to: Chief Operations Officer (COO)Application Close: 26/04/2024Description: Our client is committed to delivering exceptional customer support through our cloud-based Smart Inspection Platform. We are currently looking for a...

Job DescriptionTo supervise a team across Client On-Boarding processes by ensuring documentation quality and KYC (Know-Your-Customer) requirements are adhered toTo retain oversight of team deliverables and lead the team members delivering client support and onboarding services effectively and efficientlyTo manage the delivery of in client onboarding process...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To route and allocate (onboard) all customer communication received (via chat and email) to the appropriate areas for resolution in alignment with customer experience requirements. Accurately and timeously assess suspicious and unusual transactions on accounts and...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:Manage the Credentialing and Onboarding associates on a daily basis. Manage the department workflow and processes. Act as the escalation point for the team.What You'll Bring: Manage workflow to established schedules and volumes of work received in all Credentialing and Onboarding queues. Continually...

Onboarding Project Manager (FinTech)Johannesburg (Hybrid)As a flexible and configurable solution for financial service providers, the company offers significant value to its clients by closely mapping their processes. The onboarding team plays a central role in the company, working closely with sales, customer success, and product teams to understand client...

Prestigious boutique investment management firm has an exciting opportunity in their operations team for a young, super organised and dynamic professional with strong accountability and the ability to deal directly with very wealthy and sophisticated clients. The role will involve the entire client onboarding process, managing operations, ensuring regulatory...

Duties and Responsibilities: New Employee Onboarding & Payroll/HR Administration Oversees the foreign national approval and tracking (i.e. permit expiry dates, etc.) process on campus for fixed term staff and ensures that no offers are made prior to receiving preapproval from National HR in line with the provisions of the Foreign National Guidelines. Ensures...

5 Years experience working in a client onboarding function specifically authorising the account openings Extensive knowledge of UK customer and enhanced due diligence, sanctions, PEP, and Adverse media screening Knowledge of Money Laundering Regulations, 5th MLD, UK MLR 2017, JMSLG and Market AbuseRegulation (MAR) Understanding the implications of the impact...

As a Client Support and Onboarding Specialist, you will be the first point of contact for new clients and play a critical role in their journey with our company. Your primary focus will be to provide exceptional support and guidance during the onboarding process, ensuring a smooth and efficient experience for our clients. Additionally, you will handle...

Yebo Fresh is an award-winning online retail e-commerce platform focusing on South Africa's mass market. Our unique business model and partnerships with manufacturers allow us to deliver an unbeatable offer at a highly competitive price point.We proudly serve families, NGOs, Schools, ECDs, and township retail businesses such as Spazas and fast food...

Duties & ResponsibilitiesSupports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further...

_Customer & Technical Support Role_Job Opportunity: Customer & Technical Support SpecialistCompany: Fresh Tech AfricaLocation: JohannesburgJob Type: Full-Time (Remote)Salary: Skill and experience dependantAbout Us:At Fresh Tech Africa, we are dedicated to providing exceptional customer experiences through our suite of products. We are seeking a dynamic and...

Gauteng, JHB - Central- (Market related)Minimum Requirements: Essential: 2+ years' experience in restaurant sales. Essential: 2+ years within software sales. Advantageous: Providing software support to client's experience. Essential: Own Car and Valid Driver's License. 50/50% travelling that will occur within the Gauteng Area. Travel reimbursement.Duties and...

We have an AMAZING job opportunity for an Italian speaking Customer Support Representative to join a global leader that provides compliance management and risk management solutions. This is a permanent remote position that will need you to be based in Johannesburg, South Africa. If you have previous support center experience and are looking to grow with an...

Join Jem as our Customer Success Manager.One of Jem's core principles is 'Customer Obsession'. One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We're looking for a dynamic, self-driven individual who will...