Customer & Technical Support Role

Duties & ResponsibilitiesSupports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further...

Technical Customer Support Associate The legends in customer support We are looking for a highly motivated Associate Technical Support Engineer to join our global support team, and provide first-line technical support to customers using Mimecast products. In this role, you will be responsible for promptly responding to customer queries and troubleshooting...

Technical Schedular;Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating...

Do you have a combined ability of sound technical knowledge and a passion to work with clients? Our Alternative Energy providing company is looking for a technical support agent to join the dynamic. The individual in this role will provide first line of product solutions/support for customer enquiries relating to Technical equipment. QualificationsGrade 12...

Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating customersSending...

iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.The iStore Technical Support Technicians are a...

Your RoleResponsibilitiesTechnical Support: Troubleshoot and resolve technical issues related to solar energy solutions, electrical equipment, and installations. Diagnose problems, identify root causes, and develop solutions or workarounds to restore functionality. Document and track all customer interactions and technical issues in the support ticketing...

Company DescriptionPersSol (Pty) LTD is a provider of recruitment/human resources services to multiple industries in South Africa. The company has a national footprint and is committed to delivering the best talent to clients' organizations and their staffing requirements.Role DescriptionThis is a full-time on-site role for a Technical Support Specialist...

Location: Honeydew, Johannesburg, South Africa, 2170Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and moreAre you a driven, commercially minded professional? We're currently seeking a Technical Sales Support to join us. our Technical Sales Support role will be responsibile for managing and assisting Customers, Sales Engineers and Internal...

Babble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with over 4,000 organisations in a wide range of sectors - including financial, health and education, travel and accommodation, and public services - by sourcing deploying and supporting locally the very best cloud solutions.Babble's growth over the...

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.Job Description - Technical Service SupportJob Title: Normet Africa-Technical Service SupportDepartment: ServiceReporting to:...

Key Responsibilities: Oversee the daytoday operations of the Technical Support Team. Act as a senior agent who will drive customer satisfaction through customer support. Act as a mentor and provide oversight, coaching, and training to technical support staff. Be the point of contact when it comes to technical escalations. Record and track team SLAs and...

Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker...

Purpose of role:Main responsibilities: Champion opportunities to consistently improve the quality of EM Customer Support Implement training plans for each team member Observe and coach staff to improve standards, knowledge, skills and behaviours. Develop capability and motivate internal staff to support the delivery of projects and strategy Understand...

BeBee Professionals is looking for a Technical Support Analyst to join our team in Johannesburg.The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing technical advice and guidance.The ideal candidate should have: A degree in Computer Science, Information...

About the Role As a Technical Support Representative, you will provide technical end-user desktop computer support as needed. You will install, configure, and troubleshoot desktop systems, workstations, and network issues under supervision. Responsibilities Providing high quality telephonic technical support and problem resolution to customers each...

Overview:Overview:How You will make an impact:Minimize instrument downtime by effectively solving problems Logically troubleshooting with customers to find the best solution Look at trends and traces to assist Field Service Engineers (FSE) to carry the correct parts to solve the problem Identify customers that require training and communicate it to Field...

Do you enjoy resolving customer issue to achieve customer satisfaction?Do you enjoy troubleshooting and resolving customer technical problems quickly?About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision...

Do you enjoy troubleshooting and resolving customer technical problems quickly?Can you help us provide first-class service delivery?Join us in shaping a more just world.About UsLexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and...

iStore is the home of everything Apple, and Africa's largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.The iStore Technical Support Technicians are a...