Technical Customer Care

2 weeks ago


Johannesburg, Gauteng, South Africa Merieux NutriSciences Full time

Technical Customer Care
Midrand

Regular

MERIEUX NUTRISCIENCES
As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable.

Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods.

External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.

If you want to contribute to an inspiring long-term purpose, to be part of a fast growing company on a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment,
join us

YOUR DAY TO DAY LIFE


We are looking for a
Technical Customer Care in STELLENRYK BUILDING, CONSTANTIA PARK, 16TH STREET, MIDRAND, JOHANNESBURG, GAUTENG 1685 ZAF.


Your mission will be to:


We currently have a vacancy for a Technical Customer Care role in our Customer Care Department in our Midrand Branch.


The incumbent will act as the primary contact for assigned accounts and co-ordinate related technical support activities for clients, ensuring best-in-class service to the clients of Merieux NutriSciences range of services.


A general knowledge of food testing methods and scientific processes, obtained from a minimum diploma in Microbiology (or similar), Food Science/ Tech, or Chemistry required.

Practical experience in a commercial laboratory will be an advantage.
Act as the liaison between the lab and assigned clients to provide seamless service to the clients.
Excellent communication and problem-solving skills required.
Working hours with shift work: 08:00am - 16:30pm and 09:00am - 17:30pm.

YOUR PROFILE


A general knowledge of food testing methods and scientific processes, obtained from a minimum diploma in Microbiology (or similar), Food Science/ Tech, or Chemistry required.

Practical experience in a commercial laboratory will be an advantage.

WHY JOIN US?

  • Because you would contribute to an inspiring
    Public Health purpose, supported by longterm and visionary shareholders.
  • Because you would have an
    impact on our strategic pillars that build on 50 years of experience and expertise.
  • Because you would be part of a community of
    an enthusiastic and skilled group of people who love
    cobuilding together and serving a purpose bigger than them.
  • Because you would be
    welcome as you are, in a diverse and openminded environment that is rich in our singularities and differences.
  • Because you would grow in an
    international group of more than 8200 fantastic team members, with plenty of opportunities to learn and share.
**Ready for the journey?
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