Primary Customer Care Agent

Location:JohannesburgSalary:250,000Job Type:PermanentReference:71431Job Summary: Passionate about delivering excellent customer service?Our client has set itself apart by providing a refreshing face to the ever-growing young market. Owning, redeveloping and managing their portfolio in-house has allowed them to offer a leisure like feel to their growing...

The Customer Care Team Leader would be required to manage a team of OMNI channel customer care agents. To respond to/resolve and log all viewer interactions, monitor transmission, source relevant information, contribute to the continuous development and growth of the customer care department and promote the e-Brand through excellent customer service.Here's...

Company Description About Kaelo**Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...

**Education**:- High School (matric) (preferred)**Experience**:- customer care: 3 years (preferred)- call centre: 3 years (preferred)

Reporting toCustomer Services ManagerJob PurposeTo accurately process and manage Critical Care orders, and serve as support to internal and external customers, investigating & solving customer issues/queries, ensuring output achieve, including: managing all order entry processes, performing customer services, building and maintaining good relationships with...

We are looking for call centre customer care agents to provided customer care services to clients and patients in the dermatology industry.Salary: Up to R10,000.00 per monthAbility to commute/relocate: Johannesburg, Gauteng 2193: Reliably commute or planning to relocate before starting work (required)Experience:Call Centre Customer Care: 1 year (required)

Job Details: Department Claims Minimum experience Associate Company primary industry Insurance Job functional area Customer ServiceIntroductionOur client in the Insurance company is looking for an experienced Customer Care Specialist who will Provide support function in resolving customers' queries, specific to their service experience relating to claims...

Grade 12 coupled with a minimum of 3 years' Customer Care experience A qualification in supply chain logistics would be advantageous Must be literate on Kerridge or Autoline and Excel Exceptional telephone etiquette Able to cope in a fast paced, high pressure environment Answer incomung customer calls Determine proper diagnosis, generate work on Autoline...

Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

Grade 12 coupled with a minimum of 3 years' Customer Care experience- Recent working experience in the Material Handling Equipment (Forklift) or Automotive industry ESSENTIAL:A qualification in supply chain logistics would be advantageous- Must be literate on Kerridge or Autoline and Excel:Exceptional telephone etiquette Able to cope in a fast paced, high...

We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of Jo'Burg. SA Citizen Diploma in Administration or similar discipline Experience within the hospitality industry or similar environment Excellent communication skills Strong computer literacy skills, especially in Excel Must be able to troubleshoot and...

Main Purpose Of Job: Ensure compliance of 100 % by logging and confirming of all calls made to the client and recording of all communication with the client Communication is to be clear, concise and accurate at all times Explanation of the repair process must be provided to the client Ensure customers are updated continuously on the repair process of their...

Job Ref #: 00757Industry: Pharmaceutical And Medical/HealthcareJob Type: PermanentSalary: Market RelatedDescription:National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver...

Technical Customer CareMidrandRegularMERIEUX NUTRISCIENCESAs a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and...

Wise Pelican allows real estate agents and other professionals to quickly design and mail postcards utilizing our proprietary technology.Primary responsibilities will include: Interfacing between customers and designers Assisting customers with learning the platform and making minor modifications to postcard templates Maintaining customer records, seting...

Imagine being the backbone of a cutting-edge company, where your expertise in inventory management and customer service directly contributes to the success of an innovative team. At M-KOPA, we believe in empowering people through technology, and we're looking for a dynamic Retail Customer Care Executive to join our mission. If you thrive in fast-paced...

If you are near Boksburg, have some logistics experience, and can handle and resolve customer complaints professionally, then this position might be perfect for you Join a logistics company as a Customer Service Agent.Your primary responsibility will be to ensure that all customer queries are dealt with in an efficient manner and that a high level of client...

The Customer Care Specialist will be responsible for supporting the claims team in enhancing customerexperience through end-to-end efficient handling and resolving queries in line with Service LevelAgreements and procedures and proactively driving an excellent customer experience in the claimshandling process. Contribute towards ensuring the company achieves...

Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating customersSending...

Technical Schedular;Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating...