Customer Care Administrator

2 weeks ago


Johannesburg, Gauteng, South Africa The Recruiters Full time

Title:

Customer Care Administrator
R17k/month JHB (Hyde Park) Start asap Open to all:

Salary:

  • R17k/month

Description:

  • Customer Care Administrator
  • R17k/month
  • JHB (Hyde Park)
  • Start asap
  • Open to all
  • Our client is urgently looking for a Customer Care Administrator who is a good problemsolver with excellent communication and interpersonal skill. Do you have experience working in an office environment, performing administrative tasks, and providing support to coworkers as well as empowering manager(s)? You will be required to Manage customers\' database accounts (highlevel consistency), perform customer verification, process orders and requests. Your duties will include handling escalated customer queries, resolving and/or flagging queries and assist with adhoc project coordination and/or tasks.
  • Minimum requirements, skills & abilities:
  • Matric
  • 4+ years' experience within administrative/customer service role dealing directly with customers
  • Advanced Computer literacy, especially Excel
  • Advanced Numeracy / mathematical skills
  • Reporting and Analysis skills
  • Meticulous attention to detail
  • Business literacy: Excellent written and verbal communication skills
  • Customer orientation
  • Develops, enhances and implements relevant procedures
  • Fostering team work
  • Good planning and organizing skills
  • Initiative
  • Relationship development and maintenance


Time Management
  • Strict Deadline management
  • Valid drivers' license and own vehicle advantageous
  • Technical competence and aptitude for learning new software and systems
    Category:
  • Office

General Requirements:

  • Minimum requirements, skills & abilities:
  • Matric
  • 4+ years' experience within administrative/customer service role dealing directly with customers
  • Advanced Computer literacy, especially Excel
  • Advanced Numeracy / mathematical skills
  • Reporting and Analysis skills
  • Meticulous attention to detail
  • Business literacy: Excellent written and verbal communication skills
  • Customer orientation
  • Develops, enhances and implements relevant procedures
  • Fostering team work
  • Good planning and organizing skills
  • Initiative
  • Relationship development and maintenance


Time Management
  • Strict Deadline management
  • Valid drivers' license and own vehicle advantageous
  • Technical competence and aptitude for learning new software and systems

Location:

  • Johannesburg

Consultant:

**Belinda McIntosh

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