Operations Manager Based in Johannesburg

2 weeks ago


Kempton Park, Gauteng, South Africa CoetzeeHR Consultants Full time

Our client based in Johannesburg in the logistics industry is looking for a strong operations manager to work closing with the branch manager.

Our client requires an operations manager with strong leadership skills and someone who is willing to go the extra mile.


The operations management role requires a bachelor's degree/diploma in area of specialty and 5 to 8 years of experience in the field or in a related area.

Familiar with a variety of the field's concepts, practices, and procedures. Rely on extensive operational management experience and judgment to plan and accomplish goals and key performance indicators. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to the chief operating officer and top management. Directly manages and directs Operational staff.

Operations manager responsibilities:

  • Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
  • Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions.
  • Plan and review compensation actions; enforcing policies and procedures.
  • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customerservice standards; resolve problems; complete audits; identify trends.
  • Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping.
  • Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes.
  • Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplish operations and organization mission by completing related results as needed.
  • Meet or exceed operations labour budget expectations.
  • Manage staff levels, wages, hours, contract labour to revenues.
  • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
  • Run a safe, injury/accidentfree workplace.
  • Responsible for all aspects of vehicle and heavy equipment rentals
  • Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies.
  • Manage relationships with key operations vendors.
  • Track vendor pricing, rebates, and service levels
  • Review and approve all operational invoices and ensure they are submitted for payment.
  • Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps onsite. This includes any issues onsite at client facilities, such as breaking a fence or tape residue on flooring.
  • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
  • Work closely with the branch manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
  • Communicate all operating policies and/or issues at department meetings.
  • Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce subrental expenses.
  • Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations.

The salary for this position is R R CTC - not negotiable.

Working hours 8am to 5pm (please no clock watchers).

Salary:
R35, R38,000.00 per month

Application Deadline: 2023/06/30

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