Exec: Sales Account Management(Mih)

1 week ago

Centurion, Gauteng, South Africa BCXP Full time
Business unit, Department, Reporting Business Unit CSO Department Corporate Gauteng Reports to Managing Executive - Corporate Gauteng Grade/Level S3
Core Description
Responsible to provide leadership and strategic direction of their respective portfolios in their respective verticals. Responsible for proactive hunting of new business and accounts in their respective portfolio of responsibility. Presenting and demonstrating the value of products and services to prospective buyers. Key Deliverables / Primary Functions

  • Formulate and implement strategic plans that accounts for current and future market forces and movements. This must include operational milestones that drive the company to achieve its strategic objectives.
  • Develop the portfolio strategy and execute on account plans to ensure that revenue targets are achieved or exceeded.
  • Ensure customer satisfaction through positioning BCX technologies and solutions which will deliver true valueadd therefor enable them to gain a competitive advantage.
  • Act as a first point of contact for escalations where the respective sales employees are unable to resolve a critical customer issue. Responsible for the P&L for their respective portfolios.
  • Build strategic relationships at executive levels across BCX functions and external.
  • Develop and implement operational controls that drives the account to achieve objective surplus sales, profitability, resources; business goals and objectives.
  • Address complaints and resolve issues aiming to customer contentment and the preservation of the company's brand and reputation.
  • Ensure that financial management cost of sales and expenditure to achieve approved budget. Key accountability for profit and loss.
  • Responsible for Management, effectiveness and efficiency of all process between BCX and all accounts in the respective portfolio of responsibility.
  • Manage the annual budget and forecasts within strategic guidelines, directing and coordinating activities to achieve revenue achievement and cost containment targets
  • Foster a culture of accountability and manage by objectives. Build a highperformance team driven by customer orientation Core Functional Skills & Knowledge Partnership Management Risk Management Competitor Analysis Customer Experience Management Customer Behaviour Analysis Account Planning & Management Core Behavioural Competencies Job Match Culture Match Entrepreneurial & Commercial thinking Leading and supervising Delivering Results & Meeting customer expectations Persuading and Influencing Formulating Strategies & Concepts Minimum Qualifications NQF 7: 3 year Bachelors Degree OR NQF 4: Grade 12 Additional Education Preferred /Advantage Experience
Minimum of 8 years relevant experience in the ICT Sector of which at least 3
years on Senior Management level
Or
Minimum of 11 years relevant experience in the ICT Sector of which at least 3
years on Senior Management level Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Special Requirements / Employment Condition Valid Drivers license Required to travel locally Workplace / Physical Requirements Client Roaming Non-Billable

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