Customer Success Technical Support Specialist

Company:TagmarshalPosition:Customer Success Support SpecialistCommencement:ImmediateContract: Full-timeWork hours: ShiftsLocation:Cape Town, South AfricaRemuneration: Commensurate with qualifications and experience*Please note that knowledge of golf is a requirement for this position.Role summary:Tagmarshal is changing the world of Golf Operations through...

Title: Customer Success SpecialistType: Permanent, Full-time (3-month probationary period)Location: Cape Town CBD (flexible remote working)Salary: R R15 000 per monthClosing:TBCSince its inception in 2008, BackaBuddy has emerged as a beacon of positive change, providing a trusted crowdfunding platform for countless causes and charities. They are a community...

We're looking for a proactive and customer-oriented Customer Success Specialist to join our dynamic team.In this role, you'll be instrumental in onboarding new customers and ensuring they receive the full benefits of our product.Your responsibilities will include managing the implementation process, being the go-to contact for customer inquiries, configuring...

Duties & Responsibilities Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. Ensure all required systems are kept updated with details of the customer's...

The opportunityOnsight is passionate about helping improve companies' top line performance with exceptional software products recognized for simplicity, functionality, and user experience.Our best customer service is enabled by employees that thrive in an informal, team-orientated, and collaborative work environment. Onsight people feel respected and that...

Are you a proven B2B sales expert with a passion for delivering exceptional customer experiences? Do you have a talent for upgrading, cross-selling, and building lasting relationships? If so, we want you to join our dynamic team at KlantenVertellen in Cape TownAbout KlantenVertellen:KlantenVertellen is a fast-growing B2B solutions provider that specializes...

CUSTOMER SUPPORT SPECIALISTThe opportunityOnsight is passionate about helping improve companies' top line performance with exceptional software products recognized for simplicity, functionality, and user experience.Our best customer service is enabled by employees that thrive in an informal, team-orientated, and collaborative work environment. Onsight people...

We Are Setting The PaceClickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...

English Technical Support AgentWe are actively recruiting experienced call centre agents to join our dynamic team, providing customer service for retail software and equipment in a first-line tech support capacity. This role specifically caters to English and speaking customers in the US and Europe. As part of our growing team, you will be based in Cape...

Responsibilities & Duties As a valued member of our elite support squad, you will:Provide excellent customer experience through technical support. Serve as the interface between the customer and various departments. Troubleshoot and resolve customer issues promptly and efficiently. Document and track customer issues and resolutions. Follow escalation...

What we do:At OTH, we harness the power of AI to seamlessly connect brands with influential creators, equipping businesses with an affordable, results-driven marketing tool that amplifies brand visibility through strategic exposure. Our platform is renowned for its user-friendly features, and by leveraging the marketing prowess of creators to fuel their...

Technical Support Specialist - Avaya Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers' need to respond to the ever-changing...

About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has...

About the CompanyMobiz enables businesses to easily create instantly meaningful moments with their customers and significantly drive conversion rates in their organisations. We do this by providing Enterprise and SMB clients with a SMS platform to create and design hyper-personalised landing pages and distribute these landing pages via text channels.About...

Introduction Through our clientfacing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect...

About the team:Luno's Customer Success team is on the mission to ensure that we continue to be the most welcoming and trusted place on the planet to safely buy, sell, store, and use crypto. With the help of leading technology, our experienced multi-disciplined team ensures we carefully design a customer support experience that guides and delights our...

Dutch Technical Support Specialist We are actively seeking experienced call center agents to join our team, providing exceptional customer service for retail software and equipment in a first-line tech support capacity. This role focuses on supporting English-speaking US and European customers, and it is a premise-based position based in...

As a Customer Success Manager, you will be working closely with clients to build sustainable and long lasting relationships, with an exceptional customer experience, ensuring that we meet our service level agreements and be the glue between clients and technical team members. This position offers a unique opportunity for Customer Success Managers to expand...

About Crypto School:Crypto School, a part of the vibrant Crypto Banter community, is on a mission to demystify the complex world of cryptocurrency. We provide comprehensive education on cryptocurrencies to empower learners with the knowledge they need to navigate the crypto space with confidence. Our platform is designed to be accessible, engaging, and...

Job descriptionAbout Us:iContactBPO is seeking experienced call center agents to support our English-speaking US and European customers. As an English + French Support Specialist, you'll deliver exceptional customer service for retail software and equipment in a first-line tech support role.Role details: 5 days/40 hours per week in Cape Town. 3stage...