IT Support Agent

2 weeks ago


Centurion, Gauteng, South Africa RJPersonnel Full time
1years

  • Maintain log of completion of assigned queries.
  • Manage IT support documentation and records.
  • Report daily, weekly, monthly on IT unresolved issues, threats and planned activities.
  • Conduct and report on failure analyses.
  • Implement timeous software updates.
  • Assist in IT training support for users (Induction as well as ongoing).
  • Ensure systems such as Google Suite, VIP, access control systems, machinery operations are efficient.
  • Maintain current individual equipment logs and conduct regular audits (at least annually).
  • Check equipment according to individual equipment log for departing employees.

Qualifications and Experience:

  • Minimum one year working experience in a similar field / or a relevant information technology degree/ diploma / certificate required.
  • Ability to cope well under pressure and remain calm in dynamic situations is crucial.
  • Ability to prioritise and focus on multiple tasks in order to achieve positive outcomes is crucial.
  • Demonstrated ability to work independently and as part of a team.
  • Customerservice orientation a 'cando' attitude and resultsdriven.
  • Demonstrated ability to distil complex issues into succinct and easily understood language that convey key messages successfully at all levels of the organisation.

  • Product Support Agent

    2 weeks ago


    Centurion, Gauteng, South Africa EKS Vehicle Tracking Full time

    We are currently recruiting for a Product Support Agent to be based at Head Office, Centurion. The successful incumbent will be responsible for troubleshooting product issues, providing timely customer feedback, and supporting roll-out of new products, among other duties.Moreover, Product Support Agent need to communicate to clients directly, as well as...

  • Product Support Agent

    2 weeks ago


    Centurion, Gauteng, South Africa EKS Vehicle Tracking Full time

    Moreover, Product Support Agent need to communicate to clients directly, as well as create written documentation which requires excellent written and verbal communication.Responsibilities: Identifying hardware and software solutions. Troubleshooting product issues. Diagnosing and repairing faults. Resolving unit communication issues. Installing and...


  • Centurion, Gauteng, South Africa EKS Vehicle Tracking Full time

    EKS Vehicle Tracking is a technology company that deals with Vehicle Tracking and Monitoring in South Africa and Africa as a whole. The company operate in the private and public sector providing world-class service to realise maximum benefit to all our clients.We are currently recruiting for Technical Support Agent to be based at our Head Office in...


  • Centurion, Gauteng, South Africa EKS Vehicle Tracking Full time

    We are currently recruiting for a Fixed Term Contract position of Installation Support Agent to be based at Head Office-Centurion. The Incumbent will be responsible for ensuring the quality of the out-put on the product installed on the client's vehicles. To ensure that the unit installed in the client's vehicle meets the quality standards as envisaged by...

  • Front Line IT Support

    2 weeks ago


    Centurion, Gauteng, South Africa Total IT Recruitment Full time

    Leading international company is looking for a Front Line IT Support person who will be responsible for providing front line support to operations as a bridge between core IT department functions and the needs of business.Main Duties Undertake operational IT support tasks as directed by Line Manager Receiving, logging and management of incidents applicable...


  • Centurion, Gauteng, South Africa My Recruit Agent Full time

    To co-ordinate assessments and perform administrative duties to support both the Professional Services Team and the Sales Team, to enable the Assessment unit to reach its objectives. To effectively coordinate assessment, including the following:To process assessment scoring for clients To monitor progress of assessments and ensure that SLAs are met To book...


  • Centurion, Gauteng, South Africa IT Ridge Technologies Full time

    Responsibilities:Provide technical support to customers and handle support queries related to the company's products and solutions, particularly within the property industry.Provide beginning to end resolution to all reported issues.Maintain a positive outlook on life, work, and interactions with others.Pay attention to detail and exhibit a passion for...

  • Real Estate Agent

    2 weeks ago


    Centurion, Gauteng, South Africa Crown Realty Experts Full time

    Are you looking for a career in real estate? We're looking for driven, ambitious individuals who are passionate about the industry to join our team as real estate agents.As a real estate agent with our company, you'll have the opportunity to work with clients to help them buy, sell, and rent properties. You'll be responsible for managing your own portfolio...

  • Technical Support

    2 weeks ago


    Centurion, Gauteng, South Africa Legis IT Solutions (Pty) Ltd Full time

    Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.Technical Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and...


  • Centurion, Gauteng, South Africa My Recruit Agent Full time

    Job PurposeTo facilitate assessment to an external client base in line with company processes, best practice and the requirements of the HPCSA. This may involve setting up of assessments and performing follow ups, facilitation of assessment sessions, report writing and feedbacks.Job ObjectivesProfessional Service DeliveryTo administer various assessments in...


  • Centurion, Gauteng, South Africa WNS Global Services Full time

    Company DescriptionWNS Global Services Inc (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Service Desk Agent

    2 weeks ago


    Centurion, Gauteng, South Africa Disruptive IT Full time

    Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed.Qualifications Required:Grade 1A+ N+ or HigherPreferred Qualifications:ITIL v3 or ITIL 4 and QAExperience required: 12 Years' experience in an IT service desk environment 12 Years'...


  • Centurion, Gauteng, South Africa HandPicked Recruitment Full time

    Duties are, but not limited to:Providing high level monitoring / support / investigation / administration on customer application instances.Executing recurring and ad hoc support tasks.Taking overall ownership of incidents assigned to him/her.Following up and providing feedback to customers on incidents/tasks assigned to him/her.Ensuring that verbal and...


  • Centurion, Gauteng, South Africa Evetech (Pty) Ltd Full time

    Must have a passion for the industry Attention to detail Diligent troubleshooter Ability to multitask Fluent in English ( Second language beneficial ) Must work well in a dynamic environmentAbility to commute/relocate: Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)Application Question(s): Current / Expected...


  • Centurion, Gauteng, South Africa Health Solutions Full time

    IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a...


  • Centurion, Gauteng, South Africa Green Marble Recruitment Consultants Full time

    Minimum Requirements:Bachelors degree in Information Technology, Computer Science, or related field.Relevant certifications such as CompTIA Network+, MikroTik MTCNA, Juniper Networks Certified Associate (JNCIA) are beneficial.Relevant certifications such as Juniper Networks Certified Service Provider Routing and Switching, Professional (JNCIP-SP), MikroTik...

  • Cloud Architect

    2 weeks ago


    Centurion, Gauteng, South Africa Group IT Operations Full time

    IntroductionThrough our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role PurposeRequirements:Essential: AWS & Azure...

  • Senior SQL Dba

    2 weeks ago


    Centurion, Gauteng, South Africa Sabenza IT Full time

    Senior SQL DBA Database Administrator - ITCenturion - Gauteng - South AfricaOur Client, Leaders in the transport solution space have an amazing opportunity for a Senior SQL DBA. This is a permanent position based in Centurion being on-site.Minimum requirements: Grade 1 Formal IT qualification (National Diploma/Certificate, CompTia, Microsoft or similar...


  • Centurion, Gauteng, South Africa BCXP Full time

    Business unit, Department, ReportingBusiness UnitHuman ResourcesDepartmentOrganisational EffectivenessReports ToExecutive: Organisational EffectivenessGradeS6 Core Description Support the Organisational Effectiveness team through the provision of analyses and potential solutions, with regards to human design, engagement and embedding solutions. Track and...

  • Call Centre Agent

    2 weeks ago


    Centurion, Gauteng, South Africa H2R Full time

    Gauteng, Centurion Market related Market relatedMonthly Basic Salary (Market related, Negotiable)CALL CENTRE AGENT WITH UNDERMENTIONED KNOWLEDGE. Adding or removing of dependants._Processing medical scheme membership card requests and ensuring that it will be delivered to the correct address.Sending membership certificates when required.Sending tax...