Ops Specialist: Ex Design Support

2 weeks ago


Centurion, Gauteng, South Africa BCXP Full time
Business unit, Department, Reporting
Business Unit
Human Resources
Department
Organisational Effectiveness
Reports To

Executive:
Organisational Effectiveness

Grade
S6 Core Description

  • Support the Organisational Effectiveness team through the provision of analyses and potential solutions, with regards to human design, engagement and embedding solutions.
  • Track and manage the Organisational Effectiveness Dashboard and aggregate data and insights measured by the People Analytics team to provide Employee Experience information to the roles' own team.
  • Provide support to the Employee Experience strategy by managing all electronic touchpoints within the internal and external talent platforms (i.e., HR presence, look and feel on internal sites, SAP JAM, Career Portal, etc), to optimise BCX employer branding, amplification of the Employee Experience and visualisation of EVP elements.
  • Participate in the development of communication artefacts, in collaboration with Marketing, to create a feedback loop and twoway employee engagement channels that fosters understanding and adoption and use of HR services.
  • Participate in the design of impactful engagement programs to enable the addressing of individual employee needs, across the employee lifecycle.
  • Support culture adoption by actively participating in the embedding of the BCX DNA.
  • Facilitate the Change Agent network, in conjunction with the Organisational Effectiveness team, through the creation of use cases to compel individuals to adopt Change initiatives, at both a tactical and operational level within BCX.


Core Functional Skills & Knowledge Project Management Data Analysis Change Management Continuous Improvement Creative Thinking Core Behavioural Competencies Culture Match Job Match Analysing Persuading and Influencing Learning & Researching Delivering Results & Meeting customer expectations Adapting & Responding to change Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Social Sciences or Human Resources OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience Minimum 3 Years' experience in a User Experience Design / Change Management environment.

OR

If the highest qualification is grade 12, Minimum 5 Years' experience in a User Experience Design / Change Management environment.

Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Span of Control
N/A
Level of Engagement
Engagement with similar levels and Specialists within the organisation, internal to the business. Special Requirements / Employment Condition Valid Drivers license Required to travel locally Workplace / Physical Requirements Hybrid Remote Worker Non-Billable

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