Contact Centre Agent

1 month ago


Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R4 500 - R12 000 per month
Company Overview

Benny Recruitment is a reputable recruitment agency dedicated to providing high-quality services to our clients.

Salary

The annual salary for this role is estimated at $52,000, based on industry standards and location.

Job Description

We are seeking a highly skilled Contact Centre Agent to join our team. In this role, you will be responsible for handling customer complaints and ensuring a positive customer experience.

  1. You will interact with customers via phone and respond to their inquiries in a professional and courteous manner.
  2. You will work collaboratively with colleagues to achieve sales targets and improve overall customer satisfaction.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Able to work in a team environment and meet sales targets.
  • Strong problem-solving and conflict resolution skills.
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
Others

If you are a results-driven and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you



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