Business Development Representative

1 month ago


Durban, KwaZulu-Natal, South Africa Mr Price Full time

Job Description:


We are seeking a skilled Telesales Agent to join our team at Mr Price Money. As a key player in driving sales and connecting customers with our latest telco products, you will have the opportunity to thrive in a goal-oriented environment.


Key Responsibilities:



  • Contact prospective customers to present information and explain available products
  • Deliver prepared sales talks, reading from a script that describes products, to persuade potential customers to purchase a product
  • Ensure FAIS, FICA, and POPIA standards are adhered to when dealing with customer calls and correspondence
  • Update customer details and communication on the customer debtor system (CDS) to ensure quality of calls in line with service level agreements (SLAs)
  • Accurately update customers' personal, employment, and contact details to ensure the right party and regular contact when collecting on overdue accounts

About the Role:


This is an exciting opportunity for a motivated individual to grow their career with Mr Price Group. You will be part of a dynamic team that values innovation and customer satisfaction.


What We Offer:



  • Achieve your targets and enjoy uncapped incentives
  • Extensive learning and development opportunities to help you advance your career
  • Discounts on merchandise at all Mr Price Group stores
  • The opportunity to join our share scheme after one year of permanent service and become a part-owner in the success of the company

Requirements:


To be successful in this role, you should have:



  • Grade 12 or equivalent
  • At least 1 year of experience in a mobile call centre
  • A strong understanding of sales techniques and the telecommunications industry
  • Ability to influence and convince customers with ease
  • Thriving in a goal-oriented environment and loving to exceed expectations
  • Handling rejection gracefully and bouncing back quickly

Salary Range: R150,000 - R200,000 per annum, depending on experience


Language: English



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