Sales Representative

1 month ago


Durban, KwaZulu-Natal, South Africa Sanlam Full time
Job Overview

We are seeking a highly motivated and experienced Sales Agent to join our team at MiWay, a direct financial services company.

About Us

MiWay is a leading provider of insurance solutions, dedicated to delivering exceptional customer service and building strong relationships with our clients.

We are passionate about empowering our employees to achieve their full potential, providing a dynamic and supportive work environment that fosters growth and development.

Job Description

This role involves contacting clients to query outstanding payments, escalating issues when necessary, and providing customers with essential information regarding products and services.

You will be responsible for managing multiple tasks simultaneously, ensuring accuracy in data recording, and maintaining high levels of quality service to both external and internal customers.

Required Skills and Qualifications
  • A Grade 12 / Standard 10 qualification
  • Tertiary qualification is beneficial
  • RE Certificate (as per DOFA date)
  • Fully FAIS Accredited (as per DOFA date)
Minimum Experience
  • 1-2 years sales experience preferably in a Call Centre environment
  • Short-term insurance experience would be advantageous
Deliverables
  • Self-managed
  • Well spoken
  • Active listening skills
  • Self-motivated
  • Adaptability
  • Quality orientated and organised
  • Highly proficient in dealing with clients at all levels
  • Customer focus
  • Professionalism
  • Flexibility
  • Ability to multi-task and cope with pressure
  • Team player
  • Problem analysis and problem solving
  • Commitment to personal and team goals
  • Strong service and problem-solving skills
Salary Information

The estimated salary for this position is R200,000 - R250,000 per annum, depending on experience.

Benefits

As a Sales Agent with MiWay, you can expect a range of benefits, including:

  • Competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Opportunities for career advancement and growth

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