Customer Relations Manager

2 weeks ago


Pinetown, KwaZulu-Natal, South Africa SydSen Recruit Full time
Customer Relationship Manager - Pine Town - KZN

Our client within the Motor Industry, is looking for a

Customer Relations Manager to join their team based in Pine Town, Durban.

You will be responsible for development, execution, and continuous refinement of multi-channel Consumer Relations, and Consumer Relation strategies. Your main focus will be on the loyalty and retention marketing strategies.

Requirements:

  • DMS Knowledge advantageous


Grade 1
  • Analytical skills
  • Must have 35 years experience in a senior client services management role
  • Ability to manage marketing projects
  • Excellent communication skills
  • Customeroriented
  • Proven relationship building skills
  • Computer literate
  • Motor industry experience

Duties (but not limited to):

  • Maintain an ongoing relationship with key customers
  • Build trusting relationships with clients
  • Monitor relationships with existing clients through CRM systems.
  • Develop and implement marketing techniques that will drive new customers.
  • Set marketing strategies to retain customers
  • Plan and handle all marketing campaigns
  • Create new methods to address customers' needs
  • Keep track of marketing trends
  • Protect and promote the company for a positive image

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  • For more information please contact:
**Caitlyn Waters

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