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Guest House Assistant Manager

3 months ago

Bellville, Western Cape, South Africa Melting Rock Full time

A small guest house in the Northern Suburbs of, Cape Town, South-Africa requires an organised, energetic, detail-oriented, driven, personable and creative individual to be appointed as their
assistant to the Executive Manager.

The appointment will require a person who can successfully manage resources, staff schedules, procurement, repairs, and maintenance.

Vacancy duties and responsibilities

The role involves, but is not exclusive to:

Personal Admin to the owners of the guest house: Implementing instructions and tasks as required, obtaining information, doing research, sourcing quotes, following up on outstanding issues, following up on payments / refunds, running errands, FICA / RICA etc.

Staff:
Sourcing and managing staff, e.g. cook, domestic, gardener etc. at different residences / properties in South Africa

Staff Payroll Duties:
scheduling, shifts, wages, taxes, UIF etc.

Property Administration:

Maintenance, appliances, electronics, furniture, repairs, supplier liaison, service providers, assistance with building projects as needed, reports of faults / billing issues e.g.

Eskom, municipality, etc. for all residences / properties.

Traveling to other residences as needed.

Building Contractors:
Assist with personal admin and Business Contractors registrations, certificates, compliance, filing etc.


Travel Arrangements for the VIP guests and owners: Domestic and International holidays, flights, accommodation, car hire, visas, travel agents etc.


Vehicle Administration:
Arrangements for services / maintenance / repairs, quotes, all licensing and vehicle registrations etc.

Functions:
Plan and co-ordinate special functions at the guest house, e.g. team building, year-end function, small office functions / braai's and photo shoots etc.

Gifts:
Occasion cards and signing thereof, procuring year-end gifts (staff and clients).

Purchases and Suppliers:
Sourcing, price checking, buying, returns, exchanges etc.

Deliveries and collections:
Post, track and receive parcels, courier arrangements etc.

Desired Experience & Qualification
Profile requirement

Personal Skills / Attributes:
Flexibility and multi-tasking is a priority for this appointment, with the ability to communicate effectively under pressure.

Prioritizing workloads and tasks with an eye for detail regardless of the time & pressure.

Work and presentation must be extremely organized and meticulous at all times.

Self-driven and results-oriented persons will suit this appointment best.

The ability to take direction and work from a brief is important.

Friendliness & professionalism at all times.


A focussed "can do all" personality with good communication skills and an eagerness to manage the entire operation of time & services.


Requirements:

3 years previous experience in a guest house or hotel environment.

English first language with excellent written communication skills. Second language
Afrikaans.

Ability to draft letters and reports on behalf of the owners to a high standard of English. Google suite programs.
Excellent attention to detail, with ability to manage, train and hire household staff
Project management skills - from start to finish

Driver's licence and a perfect driving record.
Similar position or related skills required in various previous positions

Need to be available on stand by periods which includes after hours and weekends.

Job Types:
Full-time, Permanent

Salary:
R15, R18,000.00 per month

Experience:

  • Service industry: 3 years (required)

Language:

  • Afrikaans (preferred)
Expected Start Date: 2023/02/01

Salary:
R18, R20,000.00 per month

Education:

  • High School (matric) (required)

Experience:

  • Hotel or guest house management: 3 years (preferred)