Operations Manager

2 weeks ago

Bellville, South Africa CBRE Excellerate Full time

**Process**:

- Budgeting and Expense Control.
- Input on annual expense budget.
- Input on monthly, quarterly forecasts.
- Variance reporting on actuals to budget and forecast.
- Monthly input on expense control and cash flow requirements.
- Manage & Create purchase orders on system.
- Maintain stock register.
- Assist in cost effective management of all soft services.

**Building Management and Administration**:

- Manage and execute emergency and day-to-day maintenance items.
- Manage all soft services like cleaning, security, landscaping and all related services.
- Ensure monthly meetings are held with supporting minutes of all the meetings. Manage SLA’s and implement penalties where necessary.
- Housekeeping inspections in accordance with inspection program.
- OHS Act inspections.
- Reinstatement inspections.
- Vacant premises inspections.
- Building inventory.
- Monitoring of adherence to house rules and reporting transgression of user clauses to Portfolio Manager for discussion with tenants.
- Maintain Key Control register.
- Issue parking access permits & regular auditing of access permits.
- Energy Management (including meter readings) & Municipal Accounts (including electrical recoveries).
- Attend to logged calls where call logging is implemented otherwise attend to all tenant queries relating to housekeeping.
- Identify operational risks and measures to rectify same.
- Implementation of emergency plans including evacuation drills.
- Implementation & Monitoring of statutory requirements.
- Reporting and processing of onsite incidents for possible Public Liability and Property Damage Claims
- Coordinating and chairing of OHSAct meetings.

**Tenant Installations, Revamps, Upgrades and Planned Preventative Maintenance projects**:

- Act as on-site project manager.
- Manage Tenant Installations as well as smaller projects, including specifications.
- Project Management of Revamps and Upgrading in conjunction with Technical and General Manager.

**People Management**:

- Performance Management.
- Training & Development of staff (where applicable).

**Qualification, Experience**:

- Minimum of 5 years’ experience as an Operations Manager.
- Project Management.
- Building Services Knowledge especially the maintenance of building service systems within a large organization.
- Mechanical and Plumbing Knowledge.
- Facilities Management principles understanding.
- Health and Safety Management Knowledge.
- Relevant Tertiary Qualification Preferable.

**Knowledge and Skills Required**:

- Analytical skills, problem solving, attention to detail, ability to delegate. Innovative, organization and planning skills, financial & business acumen, co-coordinating skills, marketing.
- FULL computer literacy.
- Customer service orientation.
- Inter-personal sensitivity and people management.
- Formulating and implementing best practice strategies and concepts.
- Planning, coordinating and delivery of technical projects.

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