Sales Operations Support

2 weeks ago


Johannesburg, Gauteng, South Africa The Make it Good Company Full time
Position is based in Wynberg, Johannesburg

Fully in-office

This is a client-facing administrative role


A financial institution that specialises in short-term lending is urgently looking for a Sales Operations Specialist to join their team.

Their channel partners are attorneys, conveyancers and support secretaires.

As a Sales Support specialist, the expectation is that you are able to support their partners by:

  • Ensuring partners are onboarded correctly
  • Channel partners are screened, researched and full due diligence is conducted.
  • Partners are set up on their internal systems
  • Users are trained and supported on their portal
  • New leads are captured on their internal systems and are actioned accordingly
  • Diaries are maintained and appointments set up for Key Account Executive for introductory meetings
  • New deals are screened and packaged for credit, and any outstanding information is requested from channel partners and Key Account Executive when and need be
  • The channel support specialist is the conduit between Credit and Sales
  • Settlement Figures are timelessly provided to channel partners
  • The Channel support Specialist acts as the first point of contact for all channel partners across the bridging suit of products
  • Ageing feedback is captured on internal systems

Requirements:

  • Strong EQ and communication skills
  • Attention to detail
  • Clientcentric
  • Fluent in English
  • Technical Skills: Microsoft 365 package including, excel, Outlook and SharePoint

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