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Technical Buyer Parts Sales
3 months ago
To be responsible for the expediting of all customer parts import and export orders in an efficient, professional and cost-effective manner and delivered when required, in order to create and sustain a competitive advantage, thereby contributing to the maximization of company profitability.
To be responsible for logístical arrangements of all parts and machines to ensure adherence to agreed customer SLA's as well as developing sources of supply and monitoring supplier performance.
Key performance areas (to translate into a measure of success)
- Safety and Quality
- Pricing
- Import Expediting
- Supplier Relations
- Reporting
- General
Main Outputs and Responsibilities for This Position
AREA / TYPE
Responsibilities
Safety and Quality
- Ensure the execution of all Purchasing functions to be at the highest level of quality.
- Maintains a tidy, neat and structured environment which complies with occupational health standards.
- Ensure a safe working environment by adhering to all Health & Safety policies. Identify any risks within the department & escalate to the relevant manager to avoid any incidents.
- Ensure a proper filing system of all Purchasing related documentation for auditing purposes.
- Perform high level of customer service with industry standard turnaround times for all requests as per agreed SLA's.
- Build and maintain highly professional relationships with suppliers and customers.
- Comply with internal business policies and procedures and ensure that this enforced and adhered to.
- Ensure proper Housekeeping
- Negotiate pricing with logistics and freight suppliers to ensure cost effective importing of all parts and machine orders.
- Collaborate with the New machine purchases, Telesales Consultants, Parts Sales Supervisor and Purchasing team on import freight requirements and ETA's.
- Arrange logistics with external suppliers for delivery of parts within agreed customer SLA's.
- Coordinate and expedite all customer exports to ensure on time delivery.
- Coordinate with Freight and Logistics companies for customs clearance and release and transport and freight to designated delivery address.
- Collaborate with CSA to ensure frequent feedback to the customer on ETA's, shipment arrivals in SA, order fulfillment requirements and shipping terms.
- Troubleshoot freight and logistics problems, and coordinate with suppliers to ensure arrival of all parts and machines within agreed ETA's.
- Identify shipping terms and import logistics options to ensure cost effective landed cost of parts to ensure landed costs in line with market prices and parts sales prices
- Expedite import orders for on time delivery.
- Communicate ETA's, orders delivered and delays to the relevant parties.
- Adhere to established company policies, procedures, terms and conditions and legal matters that affect purchasing policies.
- Assist in stores with occasional stores related functions.
- Supplier Relations
- Build and maintain strong relationships with approved suppliers.
- Monitor supplier performance and have frequent performance discussions with suppliers.
- Always ensure good customer service and communication
- Build good quality relationships with Internal Customers as well as external suppliers.
- Ensure world class customer service.
- To ensure that the quality of service that Eazi Access Rental provides and the satisfaction of its customers, are always treated with the utmost importance
- To promote Eazi Access Rental and do everything possible to enhance its image
- To ensure that all duties are carried out safely and in accordance with all company and legal requirements
- To work in harmony with other employees in the Company
- To ensure that confidentiality in all Eazi Access Rental matters is maintained
- To produce other information as required and to carry out other duties either directly or indirectly as requested by your manager from time to time
- Compliance to standard operation guidelines of Eazi Access Rental
- Provide reports in accordance with requirements from the Group Supply Chain Manager
- Ensure that the quality of service that Eazi Access provides and the satisfaction of its customers, are always treated with the utmost importance
- Promote Eazi Access and do everything possible to enhance its image
- Ensure that all duties are carried out safely and in accordance with all company and legal requirements
- Work in harmony with other employees in the Company
- Ensure that confidentiality in all Eazi Access matters is maintained
- Produce other information as required and to carry out other duties either directly or indirectly as requested by your manager from time to time
Qualifications
Minimum
Grade 12
Recommended
Diploma in Procurement or Logistics
Experience
- 8 Years