Call Centre Agent

Our client in the Hair Care industry is currently looking for a Call Centre Agent in Randburg.Duties & Responsibilities: Obtaining client information by answering telephone calls or responding to messages left on the answer phone. Ensuring that the clients profile and details are completed as accurately and completely as is possible. The capturing of new...

Looking for a job to challenge your excellent customer service skills? Look no further.Calling all Customer Service Agents for an International Company which is a broadcasting and cable television giant.We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client...

Call Centre Agent Support customer calls with their inquiries, specifically with bookings Update customer information in the system as required. Remain calm and focused on meeting customers' needs in confrontational situationsRequired Qualifications: Excellent oral and written communication skills Excellent decision making and multitasking skills Attention...

Job DescriptionDear Future, Call Centre AgentRole Purpose:Telephonic communication with client base to provide accurate product information in line with standards protocols.Are you someone who can: Drive significant growth and profitability in the context of cost management. Manage costs / expenses within approved budget to achieve cost efficiencies. Deliver...

Call Centre AgentsRequirements: Matric (NSC). Computer Literate. Well Spoken. Contributing to and driving sales by effectively calling clients. Achieving sales targets Ensuring your product knowledge is passed on to clients. Responsible for processing all correct information onto final sales. Adhering to sales team standards checklist skills. Possess...

Call Centre AgentsRequirements: Matric (NSC). Computer Literate. Well Spoken. Contributing to and driving sales by effectively calling clients. Achieving sales targets Ensuring your product knowledge is passed on to clients. Responsible for processing all correct information onto final sales. Adhering to sales team standards checklist skills. Possess...

Closing Date2023/03/0- Reference NumberSHO Job TitleCall Centre Supervisor Job TypePermanent Location CountrySouth Africa Location ProvinceGauteng Location Town or CityRandburg - Computicket House Purpose of the Job To support and coordinate the functions of the business from call centre perspective. All aspects of overseeing Call Centre Agents. Management...

We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centreRole PurposeTo manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business...

Purpose of the Job The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. Job Advert Details Job CategoryCustomer Service Job...

Call Centre Agents Needed Requirements Matric South African ID Previous Call Centre Experience will be an AdvantageSalary: From R4,500.00 per monthEducation: High School (matric) (required)

Our international client is looking for vibrant customer services agents to work in their online shopping campaign.Minimum Criteria Excellent articulation (Well spoken) Matric Excellent customer service skills Excellent communication skills 12 months + Call Centre Experience Flexible to work shifts Have a clear criminal record. Ability to work in a shifted...

Closing Date2024/06/20 Reference NumberSHO Job TitleCall Centre Supervisor (Computicket) Job TypePermanent Location CountrySouth Africa Location ProvinceGauteng Location Town or CityRandburg Purpose of the JobThe purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer...

KEY RESPONSIBILITIES Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics. Capturing and...

The Team leader will be responsible for the management and performance of a team of Call Centre agents based in Randburg, Gauteng.Main Responsibilities (including but not limited to):Achieve daily and monthly targets. Drive efficiency and achieve all key KPI's. Coach the agents every day to ensure positive results and conduct quality checks to identify areas...

RESPONSIBILITIES: The Trainer will be responsible to schedule and conduct internal training programs, on system usage and policy & procedure to ensure operational efficiency within the Call centre; Ensure all training is conducted in due time to equip new staff to commence with go live / working; Observing the daily operations of call centre employees and...

Experience required is minimum of 1 year plus experience in call centre environment (advantageous experience within international call centre)Matric is not negotiableExcellent command of the English language as you will be dealing with American clientsSalary: R36 p/h (nightshift allowance of R500 will be included if you work nightshift)Operational Hours:...

Job DescriptionTo lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfactionResponsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationshipMust be knowledgeable on all aspects of the company products, processes and...

The Agent is responsible to effectively assist customers with general and specific queries, handling complaints by providing a consistent standard of service and compliance and to troubleshoot problems relating to our service offering.The Agent is required to provide accurate information to the customer by speaking to customers and listening to them to gain...

We are looking for professional enthusiastic, motivated, and exceptional outbound sales agents with experience in short term outbound sales experienced.Must have: Matric 23 years short term insurance experience in an outbound call centre (telesales experience) Fluent in English Good communication skillsResponsibilities: Interacting with clients...