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Call Centre Agent
2 weeks ago
Call Centre Agent
- Support customer calls with their inquiries, specifically with bookings
- Update customer information in the system as required.
- Remain calm and focused on meeting customers' needs in confrontational situations
Required Qualifications:
- Excellent oral and written communication skills
- Excellent decision making and multitasking skills
- Attention to detail and comfortable working in a fast paced environment
- High energy with a positive attitude and a team player
- Experience and/or qualification within the travel and airline space is desirable but not required
Employee Benefits:
- Great growth opportunities
- Professional, fastpaced and challenging work environment
- Conveniently located close to public transit
Salary:
R18,000.00 per month
Application Deadline: 2023/04/14
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