Collections Right to Activate Administrator

2 weeks ago

Cape Town, Western Cape, South Africa Sanlam Full time

Who we are?- Sanlam Personal Loans (SPL) was established 23 years ago and is now part of a newly established Fintech business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent.

We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of agility and constant deployment, we believe in learning fast and learning forward.

Our aim is to provide a work environment where employees can accelerate the development of their ideas and bring innovation to market; at the same time provide a compelling career and development proposition that will enable them to realize their dreams.


What will you do?

  • This role resides in Diep River, Cape Town and reports to Collections Team Leader. The Right-ToActivate Administrator manages the Right-ToActivate process from start to finish and maintains the relationship with purchasers. You will also ensure upfront payment schedules are signed and proceeds banked within turnaround times, and that collection performance management is done. The incumbent does this by maintaining compliance requirements such as Treating Customers Fairly, adhering to FAIS and NCA requirements.
    What will make you successful in this role?
  • Experience in Right-ToActivate for 2 or more years
  • Experience in reporting, and analysis.
  • Recoveries experience advantageous for 2 year or more years
  • Excellent communication skills, both written and verbal.
  • Good knowledge about the product
  • Excellent sales ability
  • Target driven
  • Good risk awareness and understanding of legislative requirements
  • The ability to navigate systems
  • Team work


 Role and Responsibilities
  • Ensure handovers are completed.
  • Ensure the EDC's perform at the agreed upon levels.
  • Ensure commissions are paid and invoices signed as per the DOA.
  • Ensure reports are created, updated and tracked to ensure the optimal performance of the RTA portfolio, including and excluding the upfront payment.
  • Ensure queries are resolve within turnaround time


 Qualification and Experience
  • Matric / Grade 12 or international equivalent industry relevant training courses
  • Min 2 year's experience in a contact centre environment
  • Min 2 years experience in a similar sales role


 Knowledge and Skill
  • Advanced Excel
  • PowerPoint
  • SQL advantageous
  • Attention to detail
  • Knowledge of the financial service and personal loans industry
  • Influencing skills
  • Literacy and numeracy skills
  • Interpersonal skills

Core Competencies

  • Being resilient
  • Contributing independently
  • Collaborates
  • Contributing independently
  • Cultivates innovation
  • Contributing independently
  • Customer focus
  • Contributing independently
  • Drives results
  • Contributing independently

Build a successful career with us

  • We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters
  • Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
    Turnaround timeOur commitment to transformation*
  • The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

  • Collection Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa Engen Full time

    Location:Cape Town:Grade:FL:Purpose of the Job: To maximise the collection of accounts receivable and ensure accuracy of customer statements, thereby minimising bad debts and contributing to the company's cash flowWhat you'll have done before:NQF Level 5 (Certificate in Credit Management)2 years Credit in a Commercial or Manufacturing credit environment or...

  • Professional Nurse

    2 weeks ago

    Cape Town, Western Cape, South Africa Right To Care Full time

    Coordination of the Vaccine Support and Vaccination Site(85%) Vaccination Support Provide support to all health facilities that is required might it be roving- or direct support. Communicate Site operating programme in advance to team members and Communications to upload on RtC Facebook Complete Baseline facility assessments, Evaluation assessments with...

  • Rights & Permissions Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Maskew Miller Learning Recruitment Full time

    Job Desciption:About Maskew Miller Learning:Maskew Miller Learning lends its name from the most trusted and recognizable publisher in South African history - Maskew Miller. At Maskew Miller Learning, we believe that learning allows people to move forward in life, enabling them to have brighter futures.We are a B-BBEE - Level 1 contributor, providing...

  • Activity Assurance Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa NSC Global Full time

    Overview:NSC Global is currently looking for a Activity Assurance Administrator to join our growing company.Main Job Purpose:Activity Assurance Administrator is responsible for ensuring an engineer arrives to a customer site on time, completes the assigned activities successfully, with the required tools and sends the quality approved information back to the...

  • Collections Administrator- Debt Review

    2 weeks ago

    Cape Town, Western Cape, South Africa Infinite Debt Solutuions Full time

    We are looking for a Collections Administrator whom is professional, energetic, dynamic and driven to succeed in this role and able to lead a team.The primary focus of this position is to have an understanding of a collections environment in the debt review industry, be well versed in PTP arrangements, and have the ability to empathize with clients when...

  • Collections Administrator- Debt Review

    2 weeks ago

    Cape Town, Western Cape, South Africa Infinite Debt Solutuions Full time

    We are looking for a Collections Administrator whom is professional, energetic, dynamic and driven to succeed in this role and able to lead a team.The primary focus of this position is to have an understanding of a collections environment in the debt review industry, be well versed in PTP arrangements, and have the ability to empathize with clients when...

  • Buyer (Headwear & Accessories)

    2 weeks ago

    Cape Town, Western Cape, South Africa Right People Solutions Full time

    Specialist BuyerEstablished Retail Supplier - an opportunity to take over the ground work and grow this new portfolioCriteria:- Tertiary qualification is critical- Corporate retail buying experience or Specialist experience in buying of Caps, Peak Caps, Bucket Caps, Baseball Caps, Beanies OR Fashion Accessories and more is critical You will need an...

  • Buyers Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa Right People Solutions Full time

    Junior Buyers AdministratorDuring your training, you will learn how to understand merchandise trends, interpret Clients needs and construct merchandise collections that successfully deliver their business strategies.To succeed in this role you will need to:Work like a dog, Be able to juggle lots of balls at the same time Be a committed team player Be...

  • Human Rights Ambassador cape Town

    2 weeks ago

    Cape Town, Western Cape, South Africa TB HIV Care Full time

    Job Advert Summary:Purpose of the position:The Human Rights Ambassador works closely with community members, local service providers and community structures to sensitise them on human rights and human rights violations of key and vulnerable populations as part of the NACOSA Global Fund Human Rights Programme.Minimum Requirements: Matric certificate or...

  • Outsource Collections and Recoveries

    2 weeks ago

    Cape Town, Western Cape, South Africa RMV Solutions Pty Ltd Full time

    Key Responsibilities- Support the Senior Manager in the execution of Outsource collections and Recoveries strategies Responsible for meeting collections targets by managing day to day relationships with external collections agencies Give input to the development of strategies, policies & procedures; Support the Senior Manager by implementing and monitoring...

  • Specialised Collections Agents

    2 weeks ago

    Cape Town, Western Cape, South Africa Nimble Credit Solutions Full time

    Reporting to: Specialised Collections Manager Job Purpose: As a Specialised Collections Agent you will be responsible for the collection of debt in more specialised and complex cases. You will work on individual cases from beginning to end and be expected to take ownership of each case. Your responsibilities will include conducting research, tailoring your...

  • Collections Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Teleperformance South Africa Full time

    Are you ready for your next challenge?Are you looking for an exciting new opportunity?If so, read onWe work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. With a team of over 330,001 interaction experts working in 80 countries and serving 170+ different markets, Teleperformance are the...

  • Right Hand to The Founder/ceo

    2 weeks ago

    Cape Town, Western Cape, South Africa Oceans XYZ Full time

    Work with U.S. Startups, Founders, & C-Level Executives as an Oceans Right HandAbout OceansTo date, Oceans has been pairing the best talent in Sri Lanka with CEOs, Founders, and C-Level Executives in the U.S. Now, for the first time we're looking to fill 10 of these roles with top talent from South African.The Role: Right Hand to the FounderIf hired, Oceans...

  • Collections Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Liquid Thought Full time

    THE MAIN PURPOSE OF THE ROLE To drive daily operations and collections within the Team and engage with External debt collectors, Management of accounts, soft trace process, reconciliations, compliance of Service level agreements and reporting. The candidate must have good and strong leadership skills. JOB REQUIREMENTSGrade 12Business Diploma /Degree or...

  • Collections Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Liquid Thought Full time

    THE MAIN PURPOSE OF THE ROLEJOB REQUIREMENTS Grade 1 Business Diploma /Degree or Credit Management level Experience in Collections preferably a call center set up. Proficient in MS Office Packages i.e. Advanced Excel, Word, PowerPoint, and Outlook Minimum 5 years of experience managing a collections team Understanding Debicheck payments and collections...

  • Collective Investment Scheme Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa Barrett's Recruitment Workhouse Full time

    Responsible for the operations of the H4 Collective Investment Scheme portfolios. For new investors follow H4 onboarding process that includes review of required FICA documents and determining the ultimate beneficial owner in the case of entities. Prepare risk ratings in accordance with H4's FICA Risk Management and Compliance programme. Follow group FICA...

  • Collections Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Infinite Debt Solutuions Full time

    We are looking for a Collections Manager whom is professional, energetic, dynamic, driven and able to lead a team.DUTIES AND RESPONSIBILITIESTo lead and develop a working relationship with clients and employees, taking responsibility for the development of strategic action plans. Regular accurate reporting and ad hoc interactions optimizing recovery...

  • Collections Team Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Nimble Credit Solutions Full time

    Reporting to: Operations Manager Job Purpose: To manage the collections, productivity and administrative performance of the Collections Agents against set targets and or to ensure TFC objectives are achieved. Location: Woodstock, Cape Town KEY PERFORMANCE AREAS: Under the management / direction of the Operations Manager, the Team Manager will have the...

  • Collections Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Lulalend Full time

    WHAT WE DO We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on itOur purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of...

  • Specialised Collections Agents

    2 weeks ago

    Cape Town, Western Cape, South Africa Nimble Group Full time

    Reporting to: Specialised Collections ManagerJob Purpose: As a Specialised Collections Case Agent, you will be responsible for the collection of debt in more specialised and complex cases. You will work on individual cases from beginning to end and be expected to take ownership of each case. Your responsibilities will include conducting research, tailoring...