Head of Sales

2 weeks ago

Cape Town, Western Cape, South Africa The Sales Barn Full time
Our client is looking for a Head of Sales (Telesales) to drive the growth in their business. They are looking for someone who operates with honesty, integrity and consistency. Someone who is great at reading metrics, implementing solutions and are analytical and metrics-driven. This is a senior position and requires extensive experience in telesales, telecommunication and sales leadership. A proven track record showing success in these areas is critical. Remuneration is negotiable and aligned with the seniority and skills being sought.

Roles & Responsibilities:

  • Put in place the appropriate team structures, Standard Operating Procedures (SOPs), training material and target KPIs with incentives and fully document existing 4 sales channels.
  • Continually monitor call stats and lead/sales data to drive improvements in daily leadsales conversion rates and maintain Customer Acquisition Cost (CAC) below £100.
  • Launch new sales channels including various different Outbound Sales teams and scale them efficiently to 1050 agents.
  • Collaborate closely with other Senior Managers and teams (Training, Product, Onboarding, Service, Tech) to implement product improvement ideas, promotions, etc.
  • Coach and motivate Team Leaders to perform at their full potential with effective support, guidance, and coaching so that they can coach their teams effectively.
  • Foster an energetic and vibrant sales environment with a passion for maintaining a highperformance sales team with outstanding conversion rates.
  • Champion a transparent, metricsdriven culture with a strong work ethic and values while also creating an energised and fun environment.
  • Nurture future Team Leaders internally by focusing on hiring the right people and creating the right structure and environment to develop them.
  • Work closely with HR to improve current recruitment, onboarding, and coaching, as well as to ensure compliance with company policies and procedures and for all other HR matters.
  • Participate in development Sprint meetings to ensure all features and bug fixes required by sales are prioritised to maximise sales.

Skills & requirements:

  • Solid leadership and sales management abilities
  • Excellent written and verbal communication skills
  • Degree in Business or relevant field
  • Strong analytical and problemsolving skills
  • Energetic, dynamic and quick thinking
  • At least 510 years in a sales leadership position managing large teams.
  • Comfortable with technology and Data Analytics
  • Ability to multitask, prioritise and manage stressful situations

Salary:
R40, R60,000.00 per month

Education:

  • Bachelors (preferred)

Experience:

  • Telesales: 5 years (required)
Sales Leadership: 5 years (required)

Ability to Commute:

  • Cape Town, Western Cape (required)

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