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Client Refund Administrator
2 weeks ago
Duties and Responsibilities:
- Administering all client refunds communications (mailbox)
- Preparation of all client refund requests.
- Inspecting documentation aligned with company policy.
- Assisting with the mailbox administration, filing and loading of payments on the bank.
- Proper record keeping of client refunds daily in excel.
- Performing analysis and providing feedback to management on refund processes and statistics.
- First approval of payments
Personal skills:
- Must be a professional
- Have a positive attitude
- Be a team player, motivate and encourage team members and ensure team morale remains high in a fast pace working environment
- Create efficient work patterns through organization
- Pay special attention to detail
- Possess strong communication skills
- Computer literate
- Multitask oriented
- Possess values and beliefs that are in accordance with the company's core values.
Requirements:
- Must have a Matric Certificate
- 23 years' experience in a similar position or in organizations creditors department
- Own vehicle with Valid Driver's License
- Excel skills
- Bilingual
Package includes:
- Momentum FundsAtWork Provident Fund
- 15 days annual Leave
- Salary market relates for similar role
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