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Cashier - Centurion
2 weeks ago
Purpose
Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemising, and totalling customers' purchases. Resolves customer issues and answers questions.
Key
Performance Arears
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Crosssell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information.
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Track transactions on balance sheets and report any discrepancies
- Bag, box or giftwrap packages
- Handle merchandise returns and exchanges
- Assist when and where needed
Key Performance Indicators - Accurately ring up all purchases
- Balance till at the end of the day or shift with the store manager
- Greet all clients who approach the till
- Always maintain a friendly demeanour
- Build good relationships with clients and store staff
- Build product knowledge
- Maintain till area to a high standard
- Packing and wrapping to required, specified standard
- Efficient picking, transferring, completion of refunds and exchanges
Requirements and skills
- Work experience as a Retail Cashier or in a similar role in sales.
- Basic PC knowledge.
- Familiarity with electronic equipment, like cash register and POS.
- Good math skills.
- Strong communication and time management skills.
- Customer satisfactionoriented.
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