Service Desk Operator

Closing Date 2023/03/15 - Reference Number SHO230308-6 - Job Title Service Desk Operator I - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Cape Town - Purpose of the Job The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through...

**Purpose of the Job**: The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by users, and coordinate rapid and appropriate responses to restore the IT services as quickly as possible, ensuring the least impact on business operations. This role applies...

Closing Date 2023/03/15 - Reference Number SHO230308-5 - Job Title Service Desk Agent III - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Cape Town - Purpose of the Job To timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported...

**Purpose of the Job**: To timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported by users and the co-ordination of rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. Able to Manage a set group of Service Desk...

**Control Desk Operator** We're seeking a skilled Control Desk Operator to be the driving force behind efficient and seamless control desk operations based in Western Cape facility. **What You'll Do**: As a Control Desk Operator, you'll be the mastermind behind orchestrating the Control Desk activities. Your responsibilities will span from managing order...

SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...

Control Desk Operator We're seeking a skilled Control Desk Operator to be the driving force behind efficient and seamless control desk operations based in Western Cape facility.What You'll Do: As a Control Desk Operator, you'll be the mastermind behind orchestrating the Control Desk activities. Your responsibilities will span from managing order changes with...

**AVI LIMITED** is home to many of South Africa’s leading and best-loved brands! Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods,...

SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...

SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role.Key Responsibilities-Receive, log, validate and diagnose client requests,...

SERVICE DESK ENGINEERThe Service Desk Engineer is the first point of contact for clients and vendors, accountable for taking calls, chatrequests or tickets and handling resulting incidents or service requests applying standard operatingprocedures, in line with expectations of the role. Key Responsibilities-Receive, log, validate and diagnose client requests,...

We are hiring an ambitious Service Desk Manager, the role is suitable for a high-energy achiever, executor, leader, planner, and communicator with a genuine desire to help others and an aptitude for getting things done in the smoothest, accurate and fastest way. The Service Desk Manager will support the respective teams, be a single point for escalation and...

We are a Managed Service Provider (MSP) with extensive experience in support, managed services, cloud computing, cyber security, systems architecture and consultancy. We are looking for a Service Desk Administrator with at least 2 - 3 years' experience to join our team is SA. **Job Summary**: We are looking for an experienced Service Desk Administrator to...

FunctieomschrijvingThe MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.2Key Roles and Responsibilities:Receive, log, validate and diagnose...

First line IT service desk and support agent who is responsible to receive and log all requests and incidents reported by users accurately and efficiently as per the agreed process in a way that provides the user with a positive experience of IT. **Duties and Responsibilities** All incidents to be managed promptly by answering of inbound telephone calls -...

Looking for a **job** that will let you flex your **Dutch **language skills while helping people with their IT issues? Look no further! One of the world’s largest IT firms is seeking a talented **Dutch speaking Service Desk Agent** to join their team in **Cape Town, South Africa**. If you’re ready to put your language skills to work and join a dynamic...

Looking for a **job** that will let you flex your **German **language skills while helping people with their IT issues? Look no further! One of the world’s largest IT firms is seeking a talented **German speaking Service Desk Agent** to join their team in **Cape Town, South Africa**. If you’re ready to put your language skills to work and join a dynamic...

**JOB ADVERTISEMENT: SERVICE DESK ANALYST [SASOL TEAM]** **Reporting Line**: Service Desk Manager **Working Hours**: 08h00am - 17h00pm (Monday - Thursday),08h00am - 16h30pm (Friday). May be required to work overtime when needed. **Purpose**: The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the company's...

Fivewest OTC Desk is a dynamic and innovative force in the foreign exchange and crypto markets. The cornerstone of our trading operations is our over-the-counter (OTC) desk, which stands as one of the largest for crypto trading in South Africa. Fivewest is currently seeking a Trading Administrator to join our growing Trading Desk. **About The Role**: As a...

REQUIRED LEARNINGGrade 12Computer Literate – Microsoft – Outlook/Word/Excel (Essential)A+ would be advantageous.N+ would be advantageous.MCSE5 years’ Service Desk/Helpdesk experience would be advantageous.General knowledge of desktop hardware and softwareKEY JOB OUTPUTSManage the business relationship with the client to ensure mutual trust &...