Network Support Services Technician

1 week ago


Midrand, South Africa Manpower Group SA (Pty) Ltd Full time
Our client based in Sandton, Johannesburg is seeking a Network Support Services Technician to join their team. The ideal candidate must be familiar with Software Design Networks (SD-WAN, SD-DC, SD-Access). This would be a 12-month contract. 

Potential scope items:
Areas of focus include but not limited to:
  • Day to day network support for both Branch, ATM’s and 3rd party link and maintenance;
  • interacting with the regional Field engineers, and the IT Network service providers;
  • Improve the current systems that are used to monitor bank branches, and ATMs, to enable better Mean Time To Repair (MTTR) and reporting;
  • Provide regular reports to Supervisor: IT Branch Network, Senior Manager: Integrated Operations Centre monthly or as may be necessary to effect corrective measures to improve efficiency and effective network operations.
 
Deliverable items include but no limited to:
  • Provide first- and second-line technical support.;
  • Routing and switching, as well as software defined networking;
  • IT Network Incident and change and management;
  • Campus IT Network performance and availability;
  • Branch IT Network performance and availability;
  • ATM and Kiosk IT Network performance and availability
  • Enterprise Campus network, which includes Routers, switches and local wire area network (Wi-Fi) Access points and controllers;
  • WAN network, include includes CPEs and service provider managed links;
  • Bug scrub – assess software code running on the networking platforms to show bugs reported against them and how to circumvent the risk
  • Branch network which includes switches and local wire area network (Wi-Fi);
  • Network documentation – get the environment documented correctly and information available to whoever may need it;
  • Training of staff of Integrated IT Operations Centre staff members on first and second level IT Network support.
  • Monthly governance reporting for the IT Network including but not limited to availability and performance.

  • Scope of work was previously defined and approved by Bank and the Service Provider.
  • Scope can be reviewed / refined on a weekly basis, if required.
  • Weekly reviews will be conducted on the progress of the agreed upon deliverables.
  • Formal monthly performance reviews will be conducted on the progress of the agreed upon deliverables.
Please note that only shortlisted candidates will be contacted. 

  • Midrand, South Africa Fidelity Services Group Full time

    **Position Title: Desktop Support Technician - Heldekruin** **Division: IT Operations** **Reports to: IT Operations Manager** **Business Unit: IT Department** **Primary Objective**: We are looking for a Desktop Support Technician to join our IT Operations team. Reporting directly to the IT Operations Manager, you will be responsible for providing...


  • Midrand, South Africa Spinnaker Software Full time

    Our** Gauteng branch** is looking for an enthusiastic problem solver with a passion for customer service to fill the role of second line support technician. The Support Technician assists our customers in resolving technical (hardware, software & network) problems related to our Arch products. You will enjoy this role if you like travelling to clients'...


  • Midrand, South Africa Fidelity Services Group Full time

    **COMMERCIAL TECHNICIAN - INSTALLATIONS, SERVICES, MAINTENANCE AND ACCESS**: **Overall Purpose of the job**: - Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning **Minimum qualifications and experience**: -...

  • IT Support Technician

    4 months ago


    Midrand, South Africa Singamandla Full time

    IT Support Technician Vacancy available - Clear criminal record - Own reliable vehicle & valid drivers license - Minimum of 5 years experience in IT field - Applicable IT Qualifications (beneficial) - Data networks knowledge - Experience in VIP SAGE / Pastel Program related setups / program management - Office365 experience - Windows & macOS (Apple...


  • Midrand, South Africa PRR Recruitment Services Full time

    This IT solutions company is looking for a Network Support Engineer with a min of 3 years experience in Supporting IT networks and Servers. requirements: MCP Own transport (reliable) will be traveling between clientsaccount management Implementing Infrastructures. Highly pressured environment.  


  • Midrand, South Africa Hahn Collections (Pty) Ltd Full time

    Hahn Collections, an industry leading Debt Collection company based in Midrand is looking to grow their IT Department and is looking for a Junior IT Support Technician: - Install PC Hardware - Check and maintain computer hardware such as mouses and keyboards - Install, configure and manage software and their functions according to specifications - Develop...


  • Midrand, Gauteng, South Africa PRR Recruitment Services Full time

    Network Support EngineerThis IT solutions company is seeking a highly skilled Network Support Engineer to join their team. The ideal candidate will have a minimum of 3 years of experience in supporting IT networks and servers.Key Responsibilities:Implementing and maintaining network infrastructuresProviding technical support for IT networks and...

  • Service Technician

    3 weeks ago


    Midrand, Gauteng, South Africa Staff Solutions Recruitment Full time

    Service Technician Job DescriptionWe are seeking a highly skilled Service Technician to join our team at Staff Solutions Recruitment. As a Service Technician, you will play a critical role in delivering exceptional service to our clients in the food and beverage industry.Key Responsibilities:Technical Support: Provide technical support to our clients,...


  • Midrand, Gauteng, South Africa PRR Recruitment Services Full time

    Network Support EngineerThis IT solutions company is seeking a highly skilled Network Support Engineer to join their team. The ideal candidate will have a minimum of 3 years of experience in supporting IT networks and servers.Key Responsibilities:Implementing and maintaining network infrastructuresProviding technical support for IT networks and...


  • Midrand, South Africa Fidelity Services Group Full time

    **Vacancy: Technician (Access Control)** **Company Description** Fidelity ADT Commercial is a leading provider of integrated retail performance and security solutions, with an emphasis on retail and commercial customers. They offer customized solutions based on a consultative process where customers move from consumers to becoming strategic partners....

  • Cctv Technician

    4 months ago


    Midrand, South Africa Fidelity Services Group Full time

    **Purpose of position**:The CCTV division within the Product division requires a CCTV Technician to service, install, fault find, do link-ups and do basic repairs to CCTV installations. **Minimum Requirements**: - Compulsory: - PC Literate - Must have a well-defined fault finding ability. - Must be able to work independently and be self-motivated. - Sound...

  • IT Technician

    4 months ago


    Midrand, South Africa Pro Tem Full time

    We are looking for an IT Technician who will be responsible for providing technical support, troubleshooting hardware and software issues, and assisting with the maintenance of the organization's IT infrastructure. This role plays a critical part in ensuring the smooth operation of technology systems and helping end-users with their IT-related needs. **Key...


  • Midrand, South Africa Servest Careers Full time

    **Job Context**: **SERVEST SECURITY & TECHNOLOGY HAS A VACANCY FOR A SENIOR SUPPORT TECHNICIAN, REPORTING TO TECHNICAL MANAGER. MUST HAVE GRADE 12 WITH HIGHER TECHNICAL QUALIFICATIONS. PREVIOUS EXPERIENCE REQUIRED IN PARKING / CCTV OR SIMILAR AUTOMATED INDUSTRY.** **Minimum Requirements**: - National Senior Certificate (Grade 12); higher Technical...


  • Midrand, South Africa Fidelity Services Group Full time

    **Purpose of position**:The CCTV division within the Product division requires a CCTV Technician to service, install, fault find, do link-ups and do basic repairs to CCTV installations. Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation,...

  • Specialist: Technician

    5 months ago


    Midrand, South Africa Motus Corporation Full time

    Lindsay Saker Audi Bryanston currently has a vacancy for a Specialist: Technician The position will suite someone with experience in the Vehicle Industry. Audi experience would be an advantage. **Purpose** The main purpose of the job is to provide technical and diagnostic expertise within the service department and in doing so, advice colleagues on best...

  • Service Technician

    1 month ago


    Midrand, Gauteng, South Africa Staff Solutions Recruitment Full time

    Job Title: Service TechnicianWe are seeking a highly skilled Service Technician to join our dynamic team at Staff Solutions Recruitment. As a Service Technician, you will play a crucial role in delivering high-quality, specialized services within the food and beverage industry.Key Responsibilities:Customer Relationship Management: Ensure a professional...


  • Midrand, South Africa Fidelity Services Group Full time

    **Vacancy**: Commercial Service & Maintenance Technical Coordinator **Region**: Midrand - Commercial **Reporting to**: FADT Commercial Technical Supervisor **Overall purpose of the job**: Engage with the client, technicians on all Commercial Security Product queries. and arrange an appointment for the technician. **Duties & Responsibilities**: -...

  • IT Field Technician

    5 months ago


    Midrand, South Africa Mobify Tracker Full time

    We are leading provide of technology services in the public transport industry and our software is tailored to meet the specific needs of managing a successful transport business. We are looking a IT Field Technician to join our dynamic team. As a IT Field Technician, you will provide technical support and assistance to our clients, ensuring their IT...

  • IT Field Technician

    5 months ago


    Midrand, South Africa Mobify Tracker Full time

    We are leading provide of technology services in the public transport industry and our software is tailored to meet the specific needs of managing a successful transport business. We are looking a IT Field Technician to join our dynamic team. As a IT Field Technician, you will provide technical support and assistance to our clients, ensuring their IT...

  • Security Technician

    4 months ago


    Midrand, South Africa Soteria Security Solutions Full time

    Soteria Security is looking to hire a Security Technician for a full-time position based in Midrand. The Security Technician will be responsible for the installation, maintenance, and repair of various security systems such as access control, CCTV, and intrusion detection. The Security Technician will also provide technical support to customers, identify...