Services & Maintenance Technical Coordinator
6 months ago
**Vacancy**: Commercial Service & Maintenance Technical Coordinator
**Region**: Midrand - Commercial
**Reporting to**: FADT Commercial Technical Supervisor
**Overall purpose of the job**:
Engage with the client, technicians on all Commercial Security Product queries. and arrange an appointment for the technician.
**Duties & Responsibilities**:
- Incumbent has to collect quotes for allocated areas
- Check that quotes are on Pulse
- Assign quotes to a technician
- Prioritize call to optimize travelling times for technicians
- Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
- Contact clients to schedule appointments and confirm bookings (including telephone technical bookings and control room bookings sheet)
- Assist sales in booking Technicians
- Voiding of aged jobs and giving pipeline figures of installations
- Assisting in sending job cards
- Scheduling installations
- Ensure that all documents are received from OTC are handed to FLM for allocation to technicians
- Resolve all queries related to scheduling immediately and escalate complications
- EHS assistance
- Technical assistance to clients
- Follow up on all jobs
- Ensure Dept. runs efficiently by assisting to relieve in the absence of a team member
- Order, issue and control stock / stock warehouse responsibilities - assist with stock take
- Assist with technical invoicing
- Distribution of service and install stock to techs
- Any Adhoc task requested by Management
- Raising supplier PO’s
- Receipting Supplier Invoices
- Stock transfers from Techs to Job
**Minimum qualifications and experience**:
- Analytic ability
- Knowledge of technical issues to do with alarms, CCTV and access control.
- Ability to read a signal report and form an opinion about the error.
- Computer literate.
**Skills and Attributes**:
- Planning skills.
- Attention to detail
- Ability to work on their own.
- Ability to make a decision.
- Time Management
- Excellent communication skills (verbal and written)
**_
**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._
-
Technical Service Manager
2 months ago
Midrand, South Africa Fidelity Services Group Full time**Overall purpose of the job**: The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable for ensuring the necessary proof of work that was conducted handed in and attached to each job...
-
Technical Service Supervisor
6 months ago
Midrand, South Africa Fidelity Services Group Full time**Vacancy**:Technical Service Supervisor** **Regional Reporting to**: Regional Branch Manager **Overall purpose of the job**: The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable...
-
Maintenance Coordinator
6 months ago
Midrand, South Africa Thusanyo Project Services Full timeEligible for Inservice Training or National Diploma in Electrical Engineering - 0-1 years Electrical Engineering experience with exposure to UPS, Backup Generators, Transformers, Switchgear - Previous exposure to word, excel and google sheets - Multi-tasking and time management skills with the ability to prioritize tasks - Willingness to work after hours and...
-
Technical Service Manager
1 month ago
Midrand, Gauteng, South Africa Fidelity Services Group Full timeJob Summary:Fidelity Services Group is seeking a highly skilled Technical Service Manager to oversee the technical support functionality in the region.Key Responsibilities:The incumbent will be accountable for ensuring the necessary proof of work is conducted and attached to each job in the incident management system.They will also be responsible for...
-
Maintenance Operations Coordinator
3 weeks ago
Midrand, Gauteng, South Africa Actsys Full timeJob OverviewWe are seeking a highly organized and detail-oriented Maintenance Operations Coordinator to join our team at Actsys.About the RoleThis is a challenging role that requires strong planning, coordination, and problem-solving skills. As a Maintenance Operations Coordinator, you will be responsible for ensuring the smooth operation of our fleet...
-
Service Manager
6 months ago
Midrand, South Africa Fidelity Services Group Full time**Overall purpose of the job**:The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable for ensuring the necessary proof of work that was conducted handed in and attached to each job...
-
Technical Operations Manager
3 weeks ago
Midrand, Gauteng, South Africa Fidelity Services Group Full timeJob OverviewFidelity Services Group seeks an experienced Technical Operations Manager to oversee the technical support function in the region and serve as a site supervisor for technical installations. The ideal candidate will have a strong background in electronic security solutions, excellent communication skills, and the ability to work under pressure.Key...
-
Nka Customer Service Coordinator
8 months ago
Midrand, South Africa Fidelity Services Group Full timeVacancy: Customer Services Coordinator Region: Midrand Reporting to: Commercial Contact Centre Manager **Overall purpose of the Job**: The overall purpose of this job is to capture, and action Service Requests received nationwide from our NKA and Commercial clients. To ensure quoting is done accurately and within a acceptable turnaround time. Follow...
-
Workshop Maintenance Coordinator
4 weeks ago
Midrand, Gauteng, South Africa Flink Recruitment Full timeWorkshop Maintenance CoordinatorThe Role:Flink Recruitment is seeking a highly organized and detail-oriented Workshop Maintenance Coordinator to join our team. This is a permanent opportunity based in Midrand, Gauteng.In this role, you will be responsible for maintaining a clean, safe, and orderly workshop environment, ensuring all equipment is in good...
-
Technical Service and After Sales Manager
3 weeks ago
Midrand, South Africa The Globevest Group Full timeSalary: Market related Location: Midrand Job type: Permanent Industry: Power Generation Reference Number: MJ.APG.TSAF.21112024 COMPANY DESCRIPTION: Our client is a manufacturer of gasoline, diesel, natural gas and marine generating sets as well as lighting towers and generator hardware. They are looking for a Technical Service and After Sales Manager to join...
-
Technical Operations Manager
1 month ago
Midrand, Gauteng, South Africa Fidelity Services Group Full timeAbout the Role:The Technical Service Manager will be responsible for overseeing the technical support function in the region, ensuring that all technical installations are completed to a high standard and that any issues are rectified promptly.Key Responsibilities:Ensure that all maintenance schedules are up to date and that security systems are functioning...
-
Maintenance Administrator Needred for Property
6 months ago
Midrand, South Africa Redline Recruitment Full timeMAINTENANCE ADMINISTRATOR NEEDRED FOR PROPERTY DEVELOPMENT COMPANY BASED IN MIDRAND PURPOSE: - Coordinating maintenance on all the rental apartments and or common property - Complaints and query logging and finalisation on ticketing system (MEL) - Follow ups and site inspections - Managing the maintenance teams and external contractors and ensuring...
-
Technical Dispatch Agent Level 2
6 months ago
Midrand, South Africa Fidelity Services Group Full time**JOB DESCRIPTION - TECHNICAL DISPATCH AGENT LEVEL 2** DEPARTMENT: CCC Customer Contact Centre REPORTS TO: Technical Supervisor BASED IN: Midrand JHB QUALIFICATION & EXPERIENCE: - Grade 12 - Customer Service oriented and experience - Coordinating Schedules & Appointments - Call Centre experience beneficial - Continuous Improvement experience...
-
Technical Manager
2 months ago
Midrand, South Africa Macrocomm Telecommunications Full timeTasks and duties: - Develop processes according to global engineering codes and standards - Manage engineering projects and deliver them on time - Define customer needs and requirements - Ensure compliance with specifications, codes, or customer requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation,...
-
Junior Maintenance Electrician
6 months ago
Midrand, South Africa Nandos Careers Full timeMaintenance of machinery and plant to ensure continued electrical operation and performance within a Lean Manufacturing environment. Ensure that all maintenance operations are conducted within the quality, health, and safety requirements of Nando’s Feitoria. **Minimum Requirements**: - Matric (Standard 10) or recognized equivalent qualification with...
-
Operations Coordinator
3 weeks ago
Midrand, Gauteng, South Africa Tactical Reaction Services Full timeTactical Reaction Services, a leading security company in South Africa, is seeking an experienced Operations Coordinator to join their team. With a focus on service excellence and quality products, the successful candidate will be responsible for managing the front desk receptionist and related duties, switchboard, serving visitors by greeting, welcoming,...
-
L'oréal Sa Technical Maintenance Supervisor
6 months ago
Midrand, South Africa L'Oreal Full timeKEY RESPONSIBILITIES - Conduct Machine lock out during maintenance. - Adhere to correct Procurement Processes and 3rd party management processes. - Analyses all work to establish repetitive problems; conducts root causes of failures and establishes preventive measures. - Involvement with performing periodical preventative maintenance planning,...
-
Vehicle Tracking Specialist
4 weeks ago
Midrand, Gauteng, South Africa Fidelity Services Group Full timeAbout Fidelity Services GroupFidelity Services Group is a leading provider of vehicle tracking solutions, committed to delivering exceptional service and support.As a Vehicle Tracking Specialist, you will play a critical role in ensuring the seamless installation and maintenance of our tracking systems.
-
Obsolescence Coordinator
6 months ago
Midrand, South Africa ALSTOM Full time**Job Title & Purpose** **Job Title**: Obsolescence Coordinator **Purpose of the Job**: Obsolescence issues management related to Core Railway System on Gautrain and other Electronic/Electrical modules and systems manage at Site level **Position in the Organisation** **Organisation Structure**: Engineering **Organisational Reporting**: Reports directly...
-
Substation Maintenance Electrician
6 months ago
Midrand, South Africa Future Africa Consulting (Pty)Ltd Full time**ABOUT THE ROLE** **Purpose**: As a part of our team, you will be responsible for the operation and maintenance of Electrical Balance of Plant (EBOP), which includes daily visual inspections, monitoring, installation, testing, service, and maintenance activities of the high voltage substation and overhead line (including 33kV and 132kV). Preparation and...