Data Centre Operations

4 months ago


Durban South, South Africa Dimension Data Full time
Functieomschrijving

Data Centre Operations (KZN)

LOCATION

Durban, South Africa

TYPE

Permanent

Do you want greater control over your own career? We believe this Data Centre Operations role was created for you Please read through and apply

Data Centre Operations (DCO) person: Data Centre - manages the operational day to day tasks onsite and assists the Site Manager/ Senior Operations Manager in operational tasks such as budgeting, estimating, planning and objective setting to support installations and assurance. Data Centre Operations (DCO) person: Data Centre manages the implementation of processes and procedures, tools and techniques for monitoring and managing the performance of automated systems and services. Data Centre Operations (DCO) person: Data Centre works closely with the Data Centre teams and manages all aspects of service delivery into the various service delivery contracts and ensures continued focus on the execution of agreed services plans and initiatives. Data Centre Operations (DCO) person: Data Centre facilitates and assists the Site Manager in order to manage and monitor the implementation of operational activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery. Data Centre Operations (DCO) person: Data Centre – Requires expertise in Mechanical and or Electrical management of facilities equipment, such as Generator operation and maintenance, UPS operation and maintenance, High Voltage Electrical experience and or understanding and Air-conditioning operations understanding.

Requirements

  • Daily inspections of all Data Centre Facilities, this includes: Generators, UPS , Fire System, Air Conditioning, Electrical Distribution , Access Control , CCTV , General DC Housekeeping
  • Logging of calls to suppliers and vendors when incidents are identified, ensure all incidents are resolved within SLA
  • Administration of service sheets, job cards, monthly reports
  • Implement and enforce formal Data Centre policies and procedures
  • Provide high-quality access control support and facilitate the IDC experience with clients within IS Data Centres
  • Ensure the security and safety of clients and equipment within the IDCs
  • Operate and engage with internal IS systems and technologies to drive service delivery.
  • Attend training that has been scheduled, and successfully complete the assessments that accompany it.
  • Will be required to occasionally travel between DC locations, and must have transport in order to provide standby cover on a rotational basis

Qualifications

  • Data Centre accreditation (CDCE/P/S/FOM)
  • Wireman’s accreditation
  • Technical competency with Data Centre Facilities (Generator, UPS, A/C, Electrical
  • 5 – 10 years Data Centre Facilities Management and/or Data Centre Engineering Management experience Technical (Electrical – Mechanical)
  • knowledge relevant to Data Centre Operations
  • Advantageous: Bachelor’s degree in Engineering Facility Management

Perks

Medical Aid / Medical Insurance, Group Life Cover, Funeral Benefit, Minimum 18 days annual leave.

About Dimension Data

At Dimension Data we empowering our people to deliver client-centric solutions. We want to see our people make the most of every opportunity, and together we can achieve the extraordinary. Our diverse and inspiring people are experts at what they do and serious about delivering measurable and sustainable value at every turn.



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